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HipChat has a similar behavior addressed in
JENKINS-25222. Unfortunately it queries the service name for hipchat: https://github.com/jenkinsci/jabber-plugin/commit/cd9eaf5fa28877fc3d2e42339219168ee3f0c0a3#diff-f633f26543fa04f4d2bad3e2c23d6fc3R442@kutzi I recommend to re-open this issue, changing it's title to "Add support for automated server pings", remove the server specific code added in
JENKINS-25222and add a generic setting for server pings using existing Smack code https://www.igniterealtime.org/builds/smack/docs/latest/javadoc/org/jivesoftware/smackx/ping/PingManager.htmlI recommend a default ping interval of 5 minutes, but users should be able to enter a longer ping interval (30min, 1h).