I am using the active directory plugin and found out the following debug 
log output:

Resolving e-mail address for "Smith, Jim" ID=abc456
Jun 04, 2020 1:36:42 PM FINE 
hudson.plugins.active_directory.ActiveDirectoryAuthenticationProvider
Login successful: abc456 
dn=CN=abc456,OU=Users,OU=EXT44,OU=IN33,OU=HQ,OU=COMPANY,DC=COM
Jun 04, 2020 1:36:42 PM FINE 
hudson.plugins.active_directory.ActiveDirectoryMailAddressResolverImpl
Email address = 'null'



On Thursday, June 4, 2020 at 12:07:38 PM UTC-4, slide wrote:
>
> Do you have the LDAP plugin installed and configured? There needs to be a 
> mechanism that the username can be converted to a an email address, this is 
> called a MailAddressResolver (
> javadoc.jenkins.io/plugin/mailer/hudson/tasks/MailAddressResolver.html). 
> Several SCM plugins implement a MailAddressResolver, in this case it sounds 
> like you would need the LDAP plugin installed and configured, is that the 
> case?
>
> On Thu, Jun 4, 2020 at 8:25 AM Mario Jauvin <[email protected] 
> <javascript:>> wrote:
>
>> Is there some diagnostics or debugging I can turn on to troubleshoot this?
>>
>> On Thursday, June 4, 2020 at 9:38:14 AM UTC-4, Christoph Fetzer wrote:
>>>
>>> We are reading the mail addresses from ldap. The assignment user from 
>>> repo commit user to mail address happens automagically in the background.
>>>
>>> -- 
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>
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