Personally, I find Jaws17 to be more stable than Jaws16.

-----Original Message----- From: Carolyn Arnold
Sent: Wednesday, January 06, 2016 7:23 PM
To: [email protected]
Subject: Re: JAWS really acting badly

I have some old 2003 files, and thank goodness, so far, I have had no
problem with JAWS 17 with them.

Bye for now,

Carolyn

-----Original Message-----
From: Cristóbal [mailto:[email protected]]
Sent: Wednesday, January 6, 2016 4:33 PM
To: [email protected]
Subject: Re: JAWS really acting badly

The crashing thing I remember happening a lot with V 15 and especially
JFW 16, but surprisingly enough, V17 for me has so far proven itself to
be quite stable. Both on a Win 7 laptop and Win 8.1 now Win 10 tower. In
fact, I can’t recall the last time Jaws crashed on me with the latest V17
update.



From: Walt Smith [mailto:[email protected]]
Sent: Wednesday, January 06, 2016 1:24 PM
To: [email protected]
Subject: JAWS really acting badly



Pardon if this has already been discussed, but I'm new to this list as of
today. When I say JAWS, what I'm about to describe is happening with both
JAWS 16 and 17, both with all current updates, on a Windows 7 tower with
all Microsoft updates applied.



First, JAWS periodically and for no apparent reason simply unloads and
(usually) reloads itself. I'll be doing something like opening a web site
in IE 11 and JAWS just goes silent. After a period that can range from
maybe thirty seconds to more than a minute, I'll hear the "JAWS Home Use
Edition" message indicating that JAWS is loading again and when this
takes place, I can then usually see two entries for JAWS in my System
Tray (I've run JAWS from the SysTray for years). Sometimes, though, JAWS
simply dies and remains dead and nothing I do, including pressing the hot
key combinations that I've set up to load both versions of JAWS will
reload the program and I'm totally dead in the water, since even Narrator
won't load -- I suspect because of extremely high memory use. This last
scenario happened to me just this morning when I was loading a scanned
image into the new version of Adobe Acrobat and after I had my sighted
wife come in and help me kill Acrobat, JAWS returned *without* reloading
as described above.



Another issue; and this, I seem to remember, is an oldie; is that when I
close Outlook, it frequently doesn't unload and it restarts. I'm
currently using Office 2003 with all current MS updates and I know I
should upgrade to something more recent because despite the fact that FS
continues to supply scripts for this old Office version, whenever I try
to report this problem, I'm told bluntly that Office 2003 is no longer
supported. Seems that if this is the case, no scripts to use with this
version should be supplied any more. Anyhow, I have a very faint
recollection that this issue of Outlook failing to shut down when Alt+F4
is pressed goes back several years, but I'm wondering if anyone's seeing
this. The ultimate symptom of this failure of Outlook to shut down is
that while it doesn't show in the Task Bar, if I open Task Manager and
tab over to Processes, it's still running.



Much as the thought distresses me, I'm about to the point of making the
best backup I can and then reformatting my C-drive and reinstalling
Windows 7 in hopes that this may at least help out with the issue of JAWS
automatically unloading and reloading itself. When I look at processes
running in Task Manager, there are a couple of generic things that are
using quite a lot of memory (when I say "generic," I'm referring to
processes labeled only svchost.exe for which I can't get further
details).



If anyone has any wisdom to share on any of this, I'd appreciate feedback
as I'm about at my wits' end. Thanks in advance.



--

Walt Smith - Clearwater, FL

[email protected] <mailto:[email protected]>









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