Because several people have asked about my IE11 saga, I can report that IE11 is 
now reinstalled on my machine. How my investment broker's tech support managed 
it is mostly a mystery to me. They started by installing something called 
System Update Readiness Tool, and then they attempted another install of IE11 
in order to get an error code number. MS fails to supply such an obvious error 
detection tool with Windows. Eventually, they determined that certain files 
needed to open before IE11 installation could succeed. I had these files on my 
system, but they didn't automatically open when the IE11 installation began. I 
wish I could be more specific.

Morals of the story:


1.      Remember, I originally had IE11 on my Windows 7 system and was 
encouraged to revert to IE10 before I discovered that IE10 would no longer be 
supported as of tomorrow, Tuesday. I doubt that people who never had IE11 on 
their systems in the first place will encounter my problems.


2.      To reiterate, all you have to lose if you try to install IE11 is time. 
The process is completely accessible, except for a very long reboot without any 
auditory indication of what's going on. If the installation fails, your current 
IE installation will not be affected.


3.      Beware of Microsoft Accessibility support. They were ready to do a 
Windows repair, followed if need be by a Windows reinstall. That would have 
been a nightmare. I'm completely at a loss why they couldn't have done what my 
investment tech support guys did, other than that they must operate by rote 
with a very limited play list.

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