Brian,

Many considerate people subscribe to this list, as demonstrated yet again 
today. We naturally appreciate some useful suggestions you’ve made and some of 
the discussions you’ve initiated, such as on differences between visual and 
JAWS navigation.

However, I have misgivings about someone who presents himself as a computer 
trainer for visually impaired people but who is comfortable giving second place 
to accessibility. In the recent CAPTCHA thread, you wrote, “My refusal to say 
accessibility trumps all is no accident, and I make no apology for believing 
that.” No one was suggesting that “accessibility trumps all,” but many of us 
believe that access should be equal. When another lister stated this position 
on CAPTCHA, you dismissed her as “emotional.” For those of us who have fought 
much of our professional lives to bring about equal access to technology, such 
an attitude is distressing, above all when displayed by someone who is paid to 
assist disabled people. It is equivalent to telling African-Americans in the 
fifties that they must wait for their time and stay in the back of the bus. 
Instructors for disabled people should be telling their clients, “go get ‘em,” 
not, “Resign yourself to second class status.”

You say you’re seeking suggestions for improving your teaching methods, but you 
appear to disregard the obvious ones. People suggest you work with a blank 
screen at least some of the time, but you resist. You don’t have JAWS on your 
own system, presumably because of the cost, but you ignore a poster’s earlier 
suggestion that you run JAWS in forty-minute mode for free. Many suggestions 
you post come with the proviso that you haven’t tested them with JAWS. I’m 
curious: Are you certified to teach JAWS?

There are a number of JAWS trainers on this list, and I think, and certainly 
hope, that some are sighted. They all make invaluable contributions. None of 
them would get “angry” if told their way of doing something is for sighted 
people.

In that light, you mentioned you’ve been working with blind people since 2010, 
so it surprises me that you feel like such a stranger. More than that, it 
saddens me because the last thing visually impaired people wish is for sighted 
people to feel like strangers, any more than visually impaired people wish to 
be strangers among sighted people.

Because you teach JAWS, I urge you to make it a practice to use it in your 
private, as well as teaching, life, at least for (say) half an hour a day, so 
that you will become proficient. I also hope you will allow your thinking to 
evolve on the issue of universal accessibility. You may think such an attitude 
is realistic, perhaps with some reason as things stand, but it doesn’t have to 
stay this way unless accessibility runs up against defeatism.

In these ways, you will definitely improve your teaching approach.

Adrian Spratt

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