Doug,

Make sure you're using the latest Blind Tunes, and make sure it's running 
when iTunes is up and running.

iTunes has always been a slow-reacting program on a PC, so don't expect a 
snappy response to keystrokes.

Dave Carlson
Soon-to-be Oregonian, retired, full-time Farfar, musician, and woodworker

----- Original Message ----- 
From: "douglasdexheimer" <[email protected]>
To: "The Jaws for Windows support list." <[email protected]>
Sent: Friday, April 18, 2014 5:11 AM
Subject: Re: more complications with iTunes


Is there any hope then of getting my iTunes back the way I want without
paying for Jaws 15?

Douglas Richard Dexheimer
Chief of Braille Productions
Born-Again Productions
The Friedman Place, Apt.308
5527 N. Maplewood Ave.
Chicago, IL 60625
home phone 773-901-7306
cell phone 913-244-0612
[email protected]
----- Original Message ----- 
From: "Kimber Gardner" <[email protected]>
To: "The Jaws for Windows support list." <[email protected]>
Sent: Friday, April 18, 2014 6:10 AM
Subject: Re: more complications with iTunes


> Well, I'm using jaws 15 with the most recent version of iTunes and
> blindtunes. I suspect your issues are related to the combination of
> iTunes and jaws. Version 12 is still pretty old especially if you're
> using a current version of iTunes. FS has made some significant
> strides with regard to iTunes accessibility since version 12.
>
> Kimber
>
> On 4/17/14, douglasdexheimer <[email protected]> wrote:
>> Which versions of iTunes and Blindtunes?  I tried them with Jaws 12 but
>> had
>> the same issues; I found myself tabbing through a bunch of choices, like
>> search music library, go to iTunes store, edit, etc.  Sometimes Jaws was
>> silent or hesitant as I tabbed through the controls, giving me no idea
>> what
>> I had selected or what had current focus--like I was in a blank field.  I
>> can't access the sources sidebar or treeview like I used to with
>> control+shift+s; the only item it shows is music, r doesn't bring up the
>> radio option.  What happened to the former functions, where I could
>> select
>> radio and open a treeview showing different genres and stations covering
>> those genres?  I could pick a station of my choice on the fly (once I
>> discovered it and could remember the station name) by opening the
>> treeview
>> and typing the first few call letters or part of the station's name.
>> These
>> functions seem to have gotten disabled somehow when I uninstalled and
>> reinstalled iTunes and/or Blindtunes.  Thanks for your continued
>> observations.
>>
>> Douglas Richard Dexheimer
>> Chief of Braille Productions
>> Born-Again Productions
>> The Friedman Place, Apt.308
>> 5527 N. Maplewood Ave.
>> Chicago, IL 60625
>> home phone 773-901-7306
>> cell phone 913-244-0612
>> [email protected]
>>   ----- Original Message -----
>>   From: John Martyn DoItBlind
>>   To: 'douglasdexheimer'
>>   Sent: Thursday, April 17, 2014 9:10 PM
>>   Subject: RE: more complications with iTunes
>>
>>
>>   It works with JAWS 11 and up however the itunes tore requires jaws 12
>> to
>> work.
>>
>>   John
>>
>>
>>
>>   From: douglasdexheimer [mailto:[email protected]]
>>   Sent: Thursday, April 17, 2014 7:41 AM
>>   To: John Martyn DoItBlind.com; [email protected]
>>   Subject: Fw: more complications with iTunes
>>
>>
>>
>>   I sent this the other night but got no response.  Do you know if the
>> Blindtunes scripts still work with any version of Jaws?  I can't afford
>> upgrading to the latest version of Jaws; besides, it creates more
>> complications with my braille display functions.  Thanks.
>>
>>
>>
>>   Douglas Richard Dexheimer
>>   Chief of Braille Productions
>>   Born-Again Productions
>>   The Friedman Place, Apt.308
>>   5527 N. Maplewood Ave.
>>   Chicago, IL 60625
>>   home phone 773-901-7306
>>   cell phone 913-244-0612
>>   [email protected]
>>
>>   ----- Original Message -----
>>
>>   From: douglasdexheimer
>>
>>   To: John Martyn DoItBlind ; [email protected]
>>
>>   Sent: Monday, April 14, 2014 11:29 PM
>>
>>   Subject: more complications with iTunes
>>
>>
>>
>>   I uninstalled iTunes with Revo Uninstaller and tried to download a new
>> iTunes from the Apple web site; but after the installation was almost
>> finished I got these error messages:
>>
>>
>>   The older version of Apple Software Update cannot be
>>   removed.  Contact your technical support group.
>>   OK
>>   iTunes
>>   iTunes Installer completed
>>   Errors occurred during installation before iTunes could be
>>   configured.
>>   Your system has not been modified.  To complete the
>>   installation, run the installer again.
>>   Click Finish to exit the installer.
>>   < Back Finish Cancel
>>
>>   I clicked "finish" and proceeded to uninstall Apple Software Update and
>> some related programs.  After that I went to Downloads and installed the
>> new
>> version of iTunes, as well as an earlier BlindTunes, but didn't find
>> iTunes
>> as accessible as before.  I landed in a group of buttons such as Search,
>> Music, Store, etc.  I couldn't get to the Radio tree view by selecting
>> Sources (control+shift+s) followed by R; it just showed a list of options
>> to
>> purchase from the store.  So I uninstalled iTunes again and tried
>> downloading an earlier version, but got an error saying a file couldn't
>> be
>> read because it was created by a newer version of iTunes.  (See below.)
>> Any
>> ideas why iTunes has become less friendly with Jaws (I'm staying with
>> Jaws
>> 9.0 for accessibility reasons), or how the Radio feature got disabled?
>> Thanks.
>>
>>   iTunes
>>   The file "iTunes Library.itl" cannot be read because it was created by
>>   a newer version of iTunes.
>>   OK
>>
>>
>>
>>   Douglas Richard Dexheimer
>>   Chief of Braille Productions
>>   Born-Again Productions
>>   The Friedman Place, Apt.308
>>   5527 N. Maplewood Ave.
>>   Chicago, IL 60625
>>   home phone 773-901-7306
>>   cell phone 913-244-0612
>>   [email protected]
>>
>>     ----- Original Message -----
>>
>>     From: John Martyn DoItBlind
>>
>>     To: 'douglasdexheimer'
>>
>>     Sent: Monday, March 31, 2014 9:40 PM
>>
>>     Subject: RE: error message in iTunes radio
>>
>>
>>
>>     I have heard this error before. You will have to uninstall and
>> download
>> the latest from the apple website. This is most likely the issue.
>>
>>     John
>>
>>
>>
>>     From: douglasdexheimer [mailto:[email protected]]
>>     Sent: Monday, March 31, 2014 7:03 PM
>>     To: John Martyn DoItBlind
>>     Subject: Re: error message in iTunes radio
>>
>>
>>
>>     I tried checking for updates but got the following error:
>>
>>     graphic 0  iTunes graphic 0
>>     The iTunes update server could not be contacted. Please check graphic
>> 0
>> your Internet connection, or try again later.
>>     OK
>>
>>     I have several versions of iTunes or Blindtunes in my Downloads
>> folder.
>> I'll see what I can do.  Thanks.
>>
>>
>>
>>     Douglas Richard Dexheimer
>>     Chief of Braille Productions
>>     Born-Again Productions
>>     The Friedman Place, Apt.308
>>     5527 N. Maplewood Ave.
>>     Chicago, IL 60625
>>     home phone 773-901-7306
>>     cell phone 913-244-0612
>>     [email protected]
>>
>>       ----- Original Message -----
>>
>>       From: John Martyn DoItBlind
>>
>>       To: 'douglasdexheimer'
>>
>>       Sent: Monday, March 31, 2014 7:56 PM
>>
>>       Subject: RE: error message in iTunes radio
>>
>>
>>
>>       I would uninstall and download the latest from the site. Are you
>> running the latest scripts?
>>
>>       John
>>
>>
>>
>>       From: douglasdexheimer [mailto:[email protected]]
>>       Sent: Monday, March 31, 2014 1:04 PM
>>       To: John Martyn DoItBlind
>>       Subject: Re: error message in iTunes radio
>>
>>
>>
>>       No, every week I get an Apple software update prompt, and I ignore
>> it.
>>  I found that later versions of iTunes aren't as Jaws friendly as earlier
>> versions.  I remember trying to update and getting an error message like
>> the
>> update couldn't be completed or contact the web administrator.  Thanks
>> again.
>>
>>
>>
>>       Douglas Richard Dexheimer
>>       Chief of Braille Productions
>>       Born-Again Productions
>>       The Friedman Place, Apt.308
>>       5527 N. Maplewood Ave.
>>       Chicago, IL 60625
>>       home phone 773-901-7306
>>       cell phone 913-244-0612
>>       [email protected]
>>
>>         ----- Original Message -----
>>
>>         From: John Martyn DoItBlind
>>
>>         To: 'douglasdexheimer'
>>
>>         Sent: Monday, March 31, 2014 11:30 AM
>>
>>         Subject: RE: error message in iTunes radio
>>
>>
>>
>>         I wonder if they took it out. Are you running the latest iTunes?
>>
>>         John
>>
>>
>>
>>         From: douglasdexheimer [mailto:[email protected]]
>>         Sent: Sunday, March 30, 2014 9:08 PM
>>         To: John Martyn DoItBlind.com
>>         Subject: error message in iTunes radio
>>
>>
>>
>>         Tonight I opened iTunes to play something on the radio, but
>> whenever
>> I open the tree view for each genre to view stations to choose from, I
>> get
>> this error:
>>
>>         graphic 0  iTunes graphic 0
>>         An error occurred while contacting the radio tuning service.
>> graphic
>> 0  Check your Internet connection, or try again later.
>>         OK
>>
>>         My Internet is connected, but no matter how many times I try to
>> find
>> a station this message is repeated.  What caused this, and can it be
>> fixed?
>> Thanks.
>>
>>
>>
>>         Douglas Richard Dexheimer
>>         Chief of Braille Productions
>>         Born-Again Productions
>>         The Friedman Place, Apt.308
>>         5527 N. Maplewood Ave.
>>         Chicago, IL 60625
>>         home phone 773-901-7306
>>         cell phone 913-244-0612
>>         [email protected]
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>
>
> -- 
> Kimberly
>
> _______________________________________________
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