Hi, >Prsearch disappeared what, Jan 2019.. this year will it be case management and >download access we lose for almost a year?
FYI, PR search came back a long time ago sometime late 2019. -Aaron Jan 26, 2020, 08:30 by [email protected]: > Everything works here again - without resetting. > Looks like it’s recovering > > > > Von meinem iPhone gesendet > >> Am 26.01.2020 um 17:08 schrieb Ross Halliday >> <[email protected]>: >> >> Seems to be back albeit a bit rocky - I could not get in with my previous >> password and had to reset. SRM and Downloads appear to be functioning >> >> Ross >> >> >> -----Original Message----- >> From: juniper-nsp <[email protected]> On Behalf Of Thomas >> Scott >> Sent: January 26, 2020 6:14 AM >> To: Nathan Ward <[email protected]> >> Cc: Juniper NSP <[email protected]> >> Subject: Re: [j-nsp] Juniper support offline? >> >> Just got off the phone with JTAC and was informed the website was down for >> "maintenance". We managed to open a case last night, but were unable to >> this morning... I'm hoping that the "issue" doesn't last too long.. >> >> Phone number I called was 1-888-314-5822. >> >> - Thomas Scott | [email protected] <[email protected]> >> >> >>>>> On Sun, Jan 26, 2020 at 5:28 AM Nathan Ward <[email protected]> wrote: >>>>> >>> Hi, >>> The published number on the Juniper website - 0080025864737 doesn’t work, >>> and the +1888 US number went to Juniper, but to voicemail. >>> I’ve called the number Liam has posted here (same as above but with + >>> rather than 00), which worked - the agent had told me that there was >>> maintenance yesterday and now there is no way to get copies of images >>> apparently, even JTAC. >>> I was told that there is no ETA for login being restored. All they can do >>> is open a case so I get notified if and when it’s fixed. (Yeah, the agent >>> really said “if and when”). >>> Prsearch disappeared what, Jan 2019.. this year will it be case management >>> and download access we lose for almost a year? >>> On the off chance someone has them and is able to share, I need packages >>> for 18.2R3-S1 for MX204 (so, VMHost), and 18.4R2-S2 for QFX5120. >>> Those are the JTAC recommended versions, so I imagine they’ll be knocking >>> about on plenty of hard drives.. >>> Luckily, checksums are still visible on the public site :-) >>> >>>>> On 26/01/2020, at 8:22 PM, Liam Farr <[email protected]> wrote: >>>>> >>>> I just messaged some local at Juniper NZ and they advised that >>>> >>> +80025864737 is working for support. >>> >>>> Seems to work from my 2D mobile here too. >>>> Cheers >>>> Liam >>>> On Sun, 26 Jan 2020 at 8:16 PM, Nathan Ward <[email protected] >>>> >>> <mailto:[email protected]>> wrote: >>> >>>> Hi, >>>> Looks to me and colleagues of mine like Juniper support is offline. >>>> Last night, I was able to log in but trying to download an image got to >>>> >>> some stage of the redirect process and hung, then a please try again later >>> message. It persisted for the next few hours of me trying every now and >>> then. >>> >>>> Today, I can’t log in at all - Invalid user/password. >>>> Password reset process works, but, still doesn’t let me in. Different >>>> >>> browsers, cleared cache, all the usual “is it on at the wall sir” debugging. >>> >>>> Hearing the same story for others. >>>> I’ve called both the NZ 00800 (international 800) and the US +1888 >>>> >>> number. The former says “call cannot be completed”. The US number says >>> “high volume of calls please leave a message”. >>> >>>> We’re in New Zealand - unsure if that’s relevant. >>>> Are others having these same issues? >>>> Any insight in to what’s going on? >>>> It’s a long weekend here, so the local sales/SE/etc. folks I usually >>>> >>> deal with are likely not anywhere near their phones. >>> >>>> -- >>>> Nathan Ward >>>> _______________________________________________ >>>> juniper-nsp mailing list [email protected] <mailto: >>>> >>> [email protected]> >>> >>>> https://puck.nether.net/mailman/listinfo/juniper-nsp < >>>> >>> https://puck.nether.net/mailman/listinfo/juniper-nsp> >>> >>>> -- >>>> Kind Regards >>>> Liam Farr >>>> Maxum Data >>>> +64-9-950-5302 >>>> >>> _______________________________________________ >>> juniper-nsp mailing list [email protected] >>> https://puck.nether.net/mailman/listinfo/juniper-nsp >>> >> _______________________________________________ >> juniper-nsp mailing list [email protected] >> https://puck.nether.net/mailman/listinfo/juniper-nsp >> _______________________________________________ >> juniper-nsp mailing list [email protected] >> https://puck.nether.net/mailman/listinfo/juniper-nsp >> > > _______________________________________________ > juniper-nsp mailing list [email protected] > https://puck.nether.net/mailman/listinfo/juniper-nsp > _______________________________________________ juniper-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/juniper-nsp
