On 12/11/14 9:35 AM, Matthew R. Smith wrote:
I am running K-9 Mail version 5.001 and using Microsoft Outlook 2007
with Google Apps Sync. Google hosts the e-mail for my domain name.
I have my K-9 device configured to use GMAIL's IMAP servers. The push
feature works perfectly fine on both my PC and my phone.
The issue I have is that the "mark as read" concept only works one way.
Example:
An e-mail arrives in my inbox.
My phone receives the e-mail, and shows it as "new" and "unread".
My Outlook client receives the e-mail, and shows it as "new" and "unread".
If I read the e-mail on my phone, a few seconds later, the message shows
as being "read" on my Outlook client.
If I perform the reverse and I read the e-mail on my Outlook client
FIRST, the message NEVER shows as "read" on my phone unless I manually
read it again on my phone.
Any thoughts on this?
I would start be verifying your IMAP settings in Outlook 2007, it sounds
like a sync issue between Outlook at GMail. You can probably verify this
by checking your e-mail through GMail's mobile or web client and reading
an e-mail and see if *that* syncs with your phone.
Then take an unread e-mail in Outlook and mark it read, see if it shows
up as read or unread in the Gmail client.
If marking a message read in Outlook does *not* show it as read in the
Gmail client, your issue is Outlook sync with Gmail.
If marking a message read in Gmail does *not* show it as read in K-9,
your issue is Gmail sync with K-9.
Once you've narrowed it down, troubleshooting between the appropriate
parties becomes easier.
You can also try a different desktop client such as Thunderbird to see
if the behavior changes.
--
Seth H Holmes
[email protected]
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