Hi Seth, the info you gave about winmail.dat has to do with the email being a rich text formatted message.
That is not what I am talking about. I am using html formatted message and attaching a word document (.doc) to the html formatted email. So the winmail.dat file your link is referring to has nothing to do with the word document attachment that should be there. It stays a word document when viewing the email out on Mediacom's web mail interface. It stays a word document attachment when coming into my computer. However, on my phone using k9 the word document file is no longer there and in it's place is a winmail.dat file. K9 used to be able to view a word document file several months ago. Cindy On Wednesday, May 13, 2015 at 6:25:00 AM UTC-5, Seth Holmes wrote: > On 5/12/15 6:09 PM, Cindy wrote: > > I do a lot of MS word documents/contracts on my computer to send to > clients. > > I always send myself a copy of it too. So when it is coming from me, to > me, I > > can guarantee it is leaving as a .doc, and it comes back as a .doc > online but > > on my phone it comes in as a winmail.dat. > > > > I used to be able to open and read my own .doc contracts on my phone > but it > > changed a while back (can't tell you the exact date it changed) but > something > > has changed with k9 to cause this problem since the document is fine out > on > > the web and when it comes into my desktop. Since k9 used to be able to > open > > these just fine, I know that they should be able to fix whatever is > causing > > the problem now. > > > > Even if no one has the answer at present, k9 needs to look into changes > they > > have made that might be causing the issue and fix it back to the way it > was. > > Are the k9 coders reading these posts to know of the problem? > > The rest of the Internet recognizes that a winmail.dat file is a specific > Microsoft proprietary format and that Microsoft has gone through great > lengths > to make it proprietary. > > It really does depend on the client you are using and whether or not it > supports winmail.dat. The list is small. I know Outlook is on the list. I > don't know what you use to access your e-mail over the web, but whatever > it is > probably supports winmail.dat files. Maybe is mchsi.com uses Exchange on > the > back end, it can handle winmail.dat files for you. There are some third > party > add-ons for Thunderbird that supposedly do this as well. But Thunderbird > (arguably one of the most popular desktop clients on the Internet) does > not > support it. > > Here's what Microsoft has to say on the subject: > > https://support.microsoft.com/en-us/kb/278061 > > SYMPTOMS > You receive an email message that contains a winmail.dat attachment. This > issue may occur if all of the following conditions are true: > The email message is sent to you by someone using Microsoft Outlook. > The format of the message is Rich Text format (RTF). > > This issue is more common when the email message is sent to you over the > Internet. > > CAUSE > The Winmail.dat file is used to preserve Rich Text formatting. Outlook > uses it > when sending a Rich Text-formatted message. During transport, the content > of > the message may be changed, preventing the receiving client from being > able to > read the formatting instructions. In other cases, the receiving client > does > not use or recognize the winmail.dat file. > > RESOLUTION > The data in a winmail.dat file is not usable. To resolve this issue, ask > the > sender to re-send the message in plain text format. The following methods > can > be used by sender to prevent sending Rich Text messages encapsulated in > the > Transport Neutral Encapsulation Format (TNEF). > > Method 1: Change the default message format > > The sender can change the format of the email messages that they send by > using > the following steps: > On the Tools menu, click Options, and then click Mail Format. > In Compose in this message format, click to select Plain Text, and then > click OK. > NOTE: To send to certain recipients that use RTF format and others > recipients > that use plain text format, the sender must set the option for the > recipient > in either the Personal Address Book or the recipient's contact record. > > Method 2: Modify the recipient's entry in the Personal Address Book > > The sender can use the following steps to remove the RTF format from the > recipient attribute in the Personal Address Book: > On the Tools menu, click Address Book. > In Show Names From, click the Personal Address Book. > Select the addressee that you want to set as plain text, and then click > Properties on the File menu. > In the SMTP-General tab, click to clear the Always send to this recipient > in > Microsoft Exchange rich text format check box, and then click OK. > > Method 3: Change the specific contact format > > The sender can use the following steps to set plain text in the > recipient's > contact record: > Open the recipient's record in the Contacts folder. > Double-click the recipient's e-mail address. > In the E-Mail Properties dialog box, click Send Plain Text only under > Internet > Format. > > Method 4: Set the Outlook Rich Text Format Internet e-mail setting > > In Outlook 2003 and Outlook 2007, click Options on the Tools menu. > Click the Mail Format tab. > Click Internet Format. > Under Outlook Rich Text options, click either Convert to HTML format or > Convert to Plain Text format. > > > > > > But I think it's more likely something changed on your end than something > changed on K-9s end. I don't know that K-9 has ever supported winmail.dat > files. Anyone know? Since it's possible for an administrator on a Windows > network to modify your settings without your knowledge, it's very possible > something changed without your knowledge. > > I'm a little more concerned you're sending legal documents to your e-mail > address outside of your organization's system. > > > > But hey, the rest of the community could be wrong. I'm sure it's happened > before. > > -- > Seth H Holmes > http://www.route-fu.net/ > -- -- You received this message because you are subscribed to the K-9 Mail Users List. To post to this group, send email to [email protected] To unsubscribe, email [email protected] To report an issue with K-9 Mail, visit http://code.google.com/p/k9mail/issues/list For more options, visit this group at http://groups.google.com/group/k-9-mail --- You received this message because you are subscribed to the Google Groups "K-9 Mail" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
