As far as I know, Microsoft has never publicly released the details of their 
proprietary email format. Certain companies have been able to license this 
information, but have no doubt had to pay a substantial amount of money and 
agree to non-disclosure agreements. If the full formatting needs to be 
preserved, the best solution would likely be to send the document as an 
attachment.



On May 13, 2015 6:24:31 AM CDT, Seth Holmes <[email protected]> wrote:
> On 5/12/15 6:09 PM, Cindy wrote:
> > I do a lot of MS word documents/contracts on my computer to send to
> clients.
> > I always send myself a copy of it too.  So when it is coming from
> me, to me, I
> > can guarantee it is leaving as a .doc, and it comes back as a .doc
> online but
> > on my phone it comes in as a winmail.dat.
> >
> >   I used to be able to open and read my own .doc contracts on my
> phone but it
> > changed a while back (can't tell you the exact date it changed) but
> something
> > has changed with k9 to cause this problem since the document is fine
> out on
> > the web and when it comes into my desktop.  Since k9 used to be able
> to open
> > these just fine, I know that they should be able to fix whatever is
> causing
> > the problem now.
> >
> > Even if no one has the answer at present, k9 needs to look into
> changes they
> > have made that might be causing the issue and fix it back to the way
> it was.
> > Are the k9 coders reading these posts to know of the problem?
> 
> The rest of the Internet recognizes that a winmail.dat file is a
> specific 
> Microsoft proprietary format and that Microsoft has gone through great
> lengths 
> to make it proprietary.
> 
> It really does depend on the client you are using and whether or not
> it 
> supports winmail.dat. The list is small. I know Outlook is on the
> list. I 
> don't know what you use to access your e-mail over the web, but
> whatever it is 
> probably supports winmail.dat files. Maybe is mchsi.com uses Exchange
> on the 
> back end, it can handle winmail.dat files for you. There are some
> third party 
> add-ons for Thunderbird that supposedly do this as well. But
> Thunderbird 
> (arguably one of the most popular desktop clients on the Internet)
> does not 
> support it.
> 
> Here's what Microsoft has to say on the subject:
> 
> https://support.microsoft.com/en-us/kb/278061
> 
> SYMPTOMS
> You receive an email message that contains a winmail.dat attachment.
> This 
> issue may occur if all of the following conditions are true:
> The email message is sent to you by someone using Microsoft Outlook.
> The format of the message is Rich Text format (RTF).
> 
> This issue is more common when the email message is sent to you over
> the Internet.
> 
> CAUSE
> The Winmail.dat file is used to preserve Rich Text formatting. Outlook
> uses it 
> when sending a Rich Text-formatted message. During transport, the
> content of 
> the message may be changed, preventing the receiving client from being
> able to 
> read the formatting instructions. In other cases, the receiving client
> does 
> not use or recognize the winmail.dat file.
> 
> RESOLUTION
> The data in a winmail.dat file is not usable. To resolve this issue,
> ask the 
> sender to re-send the message in plain text format. The following
> methods can 
> be used by sender to prevent sending Rich Text messages encapsulated
> in the 
> Transport Neutral Encapsulation Format (TNEF).
> 
> Method 1: Change the default message format
> 
> The sender can change the format of the email messages that they send
> by using 
> the following steps:
> On the Tools menu, click Options, and then click Mail Format.
> In Compose in this message format, click to select Plain Text, and
> then click OK.
> NOTE: To send to certain recipients that use RTF format and others
> recipients 
> that use plain text format, the sender must set the option for the
> recipient 
> in either the Personal Address Book or the recipient's contact record.
> 
> Method 2: Modify the recipient's entry in the Personal Address Book
> 
> The sender can use the following steps to remove the RTF format from
> the 
> recipient attribute in the Personal Address Book:
> On the Tools menu, click Address Book.
> In Show Names From, click the Personal Address Book.
> Select the addressee that you want to set as plain text, and then
> click 
> Properties on the File menu.
> In the SMTP-General tab, click to clear the Always send to this
> recipient in 
> Microsoft Exchange rich text format check box, and then click OK.
> 
> Method 3: Change the specific contact format
> 
> The sender can use the following steps to set plain text in the
> recipient's 
> contact record:
> Open the recipient's record in the Contacts folder.
> Double-click the recipient's e-mail address.
> In the E-Mail Properties dialog box, click Send Plain Text only under
> Internet 
> Format.
> 
> Method 4: Set the Outlook Rich Text Format Internet e-mail setting
> 
> In Outlook 2003 and Outlook 2007, click Options on the Tools menu.
> Click the Mail Format tab.
> Click Internet Format.
> Under Outlook Rich Text options, click either Convert to HTML format
> or 
> Convert to Plain Text format.
> 
> 
> 
> 
> 
> But I think it's more likely something changed on your end than
> something 
> changed on K-9s end. I don't know that K-9 has ever supported
> winmail.dat 
> files. Anyone know? Since it's possible for an administrator on a
> Windows 
> network to modify your settings without your knowledge, it's very
> possible 
> something changed without your knowledge.
> 
> I'm a little more concerned you're sending legal documents to your
> e-mail 
> address outside of your organization's system.
> 
> 
> 
> But hey, the rest of the community could be wrong. I'm sure it's
> happened before.

-- 
John F. Eldredge -- [email protected] (615) 299-6451
"Darkness cannot drive out darkness; only light can do that. Hate cannot drive 
out hate; only love can do that." -- Martin Luther King, Jr.

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