I can guarantee you that k9 does not convert the files into winmail.dat. Your computer sends a winmail.dat and the _other_ mail clients converts this file _back_ to the original .doc. K9, however, does not know how to do that.
Please listen to people who actually know how email works when they try to help you. On 9 June 2015 22:20:22 CEST, Cindy <[email protected]> wrote: >Seth...this is on my home computer going straight out on my cable >internet. There is no IT department involved. > >I'm not sending winmail.dat files so I don't need a program to "handle" > >them. I just need K9 to stop converting a .doc file into a winmail.dat > >file. > >My computer is sending out .doc files. > >My ISP is receiving .doc files. > >My ISP is displaying the .doc files just fine via their webmail both on >my >phone and on my computer. > >It is only when K9 receives the .doc file on my phone, that it then >becomes >a winmail.dat file. > >K9 used to be able to receive .doc files without converting them to >winmail.dat files. This problem just started happening earlier this >year. > >So it definitely has something to do with K9. > >I do not need K9 to "handle" winmail.dat files so they can be opened. >I >just need it to STOP converting .doc files into winmail.dat files. > >PS: on the rare occasion (maybe once a year) I've seen someone else's >files come into my computer as a winmail.dat file...my computer won't >open >or "handle" them either. K9 just needs to stop converting .doc files >into >winmail.dat files. > >Cindy > > > >On Sunday, June 7, 2015 at 10:43:17 AM UTC-5, Seth Holmes wrote: > >> Please do not take any of this as an insult, because it's not meant >to be >> such. It's simply a statement of fact. >> >> Cindy, what you really need is tech support. You have a lack of >> understanding of the complex components involved in mail delivery. >Despite >> numerous attempts by various people here to explain them to you, you >still >> don't know about the different components. Lots of people don't. Like >many >> people, you just expect e-mail to work. But as Richard (I think it >was >> Richard) said,l there are a lot of moving parts here and any one of >them >> could be tripping you up. >> >> I'm sure the company you work for who handles your work mail server >(which >> is what deals with sending your e-mail for you) has a help desk in >the IT >> department who can help you through this. What you're dealing with is >*not* >> an uncommon problem when Microsoft is involved. Microsoft does things >their >> way with the expectation that everyone is using a Microsoft product. >> (They're not the only ones who do this, fwiw.) >> >> There is no setting in K-9 you can change to make this work. K-9 >simply >> does not support (at this time) winmail.dat files. You may want to >try >> another Android client such as Kaiten (the commercial version of K-9 >which >> I would assume has more in depth support and feature request >response), >> AquaMail which the author has said supports winmail.dat. It's also >possible >> the native Android mail client supports winmail.dat files. But since >this >> is very much a Microsoft thing and you're playing in an Android world > >> (which expects a certain level of standards compliance), I don't >think >> you're going to find your answer here. >> >> Bottom line is K-9 does not support the winmail.dat format. >> >> >> >> On Saturday, June 6, 2015 at 6:20:47 PM UTC-4, Cindy wrote: >>> >>> I'm not exactly sure what an exchange server is but I thought it had > >>> something to do with a corporation's IT department. I am a home >user so I >>> have no special servers or anything in my home. Just my computer >connected >>> to the cable modem. >>> >>> The file shows up fine in this forum when I sent it, but it is on my > >>> phone through K9 that it is showing up as winmail.dat file. >>> >>> The file shows up fine out on the web in Mediacom's webmail when >using my >>> phone and my computer. >>> >>> The file comes back to me and views fine on my computer when I >receive it >>> back into the computer. >>> >>> The only place the .doc files show up as a winmail.dat is on my >phone >>> when using K9. >>> >>> I can email it to you to open on your phone using K9 to let you see >it >>> there. If you can open it on your phone using K9 then it must be a >setting >>> on my phone or my K9 that needs changed. If so, just tell me what >to >>> change and I'll do it! >>> >>> Thank you, >>> Cindy >>> >>> >>> >>> >>> On Saturday, June 6, 2015 at 7:01:38 AM UTC-5, Richard wrote: >>> >>>> The issue here is that there are many moving parts, in various >>>> locations, involved. There is K9, but there is also the sender's >>>> mail client/sending environment as well as the recipient mail >server >>>> and receiving environment. Any one of these could have changed >(only >>>> some parts are under the control of the end-user). >>>> >>>> This thread started on 5/5. Looking back through I don't see the >>>> version of K9 that this issue is showing up in. Knowing the Android > >>>> release is helpful too. >>>> >>>> Both Seth and Cindy have sent .doc file attachments to the list >>>> (Cindy's indicated that it was what was showing as a winmail.dat >>>> file in your environment). For me at least, they both showed as >.doc >>>> attachments and opened fine (k9 5.103 and 5.106). >>>> >>>> Historically, winmail.dat files are the result of the MS >environment >>>> (even MS will tell you that), so that's why we suspect that it's >>>> something on that side of the equation, not K9. In addition to the >>>> way the user is sending mail there is the user's back-end mail, >>>> which in Cindy's case I suspect is an "Exchange" server. It's >>>> possible that MS released an update that changed how things are >>>> handled there. It's hard to tell, without some careful testing. >>>> >>>> >>>> >>>> ------------ Original Message ------------ >>>> > Date: Saturday, June 06, 2015 03:59:54 AM -0700 >>>> > From: Richard Vanni <[email protected]> >>>> > >>>> > Good to be taken seriously. Not! >>>> > >>>> > Op vrijdag 5 juni 2015 12:26:38 UTC+2 schreef voytek: >>>> >> >>>> >> I find it hard to believe (in fact, I don't). >>>> >> >>>> >> Please email to my email address such an email, thanks >>>> >> >>>> >> Voytek >>>> >> >>>> >> On 5 June 2015 5:19:11 am AEST, Cindy <[email protected] >>>> >> <javascript:>> wrote: >>>> >>> >>>> >>> Thanks for validating my issue Richard. I was beginning to >>>> >>> think I was crazy saying it USED to work just fine. Cindy >>>> >>> >>>> >>> >>>> >>> On Wednesday, June 3, 2015 at 5:18:54 AM UTC-5, Richard Vanni >>>> >>> wrote: >>>> >>> >>>> >>>> >>>> >>>> What many here don't understand is that this problem of >>>> >>>> winmail.dat in K9 occurs only since the last few weeks. >>>> >>>> >>>> >>>> I'm figuring out myself what's going wrong. What many here >>>> >>>> don't understand is that this problem of winmail.dat in K9 >>>> >>>> occurs since the last few weeks. Text, Excel, Word and other > >>>> >>>> attachements are received as Winmail.dat files in K9. >>>> >>>> I'm using K9 for three years now and *I have never had any >>>> >>>> problems with attachements. Until now*. Seems that K9 has >>>> >>>> changed something during the last month. >>>> >>>> >>>> >>>> >>>> >>>> Op vrijdag 22 mei 2015 13:15:25 UTC+2 schreef Seth Holmes: >>>> >>>>> >>>> >>>>> On May 21, 2015 11:36:10 PM EDT, Cindy <[email protected]> >>>> >>>>> wrote: >>>> >>>>>> >>>> >>>>>> Did some more testing...sending via Outlook on my desktop, >>>> >>>>>> from my gmail account to my gmail account, the document >>>> >>>>>> stays as a .doc file on my phone in k9 >>>> >>>>>> >>>> >>>>>> sending via Outlook on my desktop, from my mchsi account to >>>> >>>>>> my mchsi account, the document comes through as a >>>> >>>>>> winmail.dat file on my phone in k9 >>>> >>>>>> >>>> >>>>>> However this same file (mchsi to mchsi using Outlook on my >>>> >>>>>> desktop), using IE on my phone and going to Mediacom's web >>>> >>>>>> mail interface out on the web, the document stays as a .doc > >>>> >>>>>> file >>>> >>>>>> >>>> >>>>>> So why does k9 keep the .doc file intact for a gmail account > >>>> >>>>>> (coming from Outlook) but not for an mchsi account (coming >>>> >>>>>> from Outlook) ? Keep in mind, viewing on my phone from IE >>>> >>>>>> webmail interface from Mediacom also keeps the email >>>> >>>>>> attachment as a .doc. >>>> >>>>>> >>>> >>>>>> So Mediacom is not changing anything to a winmail.dat as I >>>> >>>>>> can still view it on my phone via the webmail interf! ace >on >>>> >>>>>> IE. >>>> >>>>>> >>>> >>>>>> The common factor is that it happens only in k9 on a mchsi >>>> >>>>>> account. >>>> >>>>>> >>>> >>>>>> Does that help anyone figure out what the cause could be? >>>> >>>>>> >>>> >>>>>> Cindy >>>> >>>>>> >>>> >>>>>> >>>> >>>>>> >>>> >>>>>> >>>> >>>>>> >>>> >>>>>> On Thursday, May 21, 2015 at 10:07:21 PM UTC-5, Cindy wrote: > >>>> >>>>>> >>>> >>>>>>> here is a word document that is showing up as a winmail.dat > >>>> >>>>>>> when viewing in k9 >>>> >>>>>>> >>>> >>>>>>> Cindy >>>> >>>>>>> >>>> >>>>>>> On Saturday, May 16, 2015 at 2:34:49 PM UTC-5, Seth Holmes >>>> >>>>>>> wrote: >>>> >>>>>>> >>>> >>>>>>>> On 5/15/15 6:22 PM, Cindy wrote: >>>> >>>>>>>> > Hi Seth, >>>> >>>>>>>> > >>>> >>>>>>>> > the info you gave about winmail.dat has to do with the >>>> >>>>>>>> > email being >>>> >>>>>>>> a rich text >>>> >>>>>>>> > formatted message. >>>> >>>>>>>> > >>>> >>>>>>>> > That is not what I am talking about. I am using html >>>> >>>>>>>> > formatted >>>> >>>>>>>> message and >>>> >>>>>>>> > attaching a word document (.doc) to the html formatted >>>> >>>>>>>> > email. >>>> >>>>>>>> > >>>> >>>>>>>> > So the winmail.dat file your link is referring to has >>>> >>>>>>>> > nothing to >>>> >>>>>>>> do with the >>>> >>>>>>>> > word document attachment that should be there. It stays > >>>> >>>>>>>> > a word >>>> >>>>>>>> document when >>>> >>>>>>>> > viewing the email out on Mediacom's web mail interface. >>>> >>>>>>>> > It stays >>>> >>>>>>>> a word >>>> >>>>>>>> > document attachment when coming into my computer. >>>> >>>>>>>> > However, on my >>>> >>>>>>>> phone using >>>> >>>>>>>> > k9 the word document file is no longer there and in it's > >>>> >>>>>>>> > place is >>>> >>>>>>>> a >>>> >>>>>>>> > winmail.dat file. K9 used to be able to view a word >>>> >>>>>>>> > document file >>>> >>>>>>>> several >>>> >>>>>>>> > months ago. >>>> >>>>>>>> >>>> >>>>>>>> Try reading this article: >>>> >>>>>>>> >>>> >>>>>>>> >>>> >>>>>>>> >http://answers.microsoft.com/en-us/office/forum/office_2007 >>>> >>>>>>>> >-word/word-doc-attachmentsbecome-winmaildat/5366cdd7-b966-4 >>>> >>>>>>>> 8f8-9498-e85329dacab5 >>>> >>>>>>>> >>>> >>>>>>>> It's a little old but also seems to cover word documents >>>> >>>>>>>> showing up as >>>> >>>>>>>> winmail.dat files. >>>> >>>>>>>> >>>> >>>>>>>> The bottom line is that until you change the way you are >>>> >>>>>>>> sending your e-mail, >>>> >>>>>>>> it's going to be a problem. Part of the problem may be >that >>>> >>>>>>>> by e-mailing >>>> >>>>>>>> yourself, Outlook is assuming you'll be able to read the >>>> >>>>>>>> proprietary format >>>> >>>>>>>> and does not take into account reading it on third party >>>> >>>>>>>> applications. >>>> >>>>>>>> >>>> >>>>>>>> I know you really want this to be something K-9 can do, >but >>>> >>>>>>>> it can't. It's not >>>> >>>>>>>> an issue with receiving word documents. It's an issue with > >>>> >>>>>>>> sending them. >>>> >>>>>>>> >>>> >>>>>>>> I'm going to attach a word document generated in Google >>>> >>>>>>>> Docs. Let's see what >>>> >>>>>>>> happens. >>>> >>>>>>>> >>>> >>>>>>>> >>>> >>>>>>>> -- >>>> >>>>>>>> Seth H Holmes >>>> >>>>>>>> http://www.route-fu.net/ >>>> >>>>>>>> >>>> >>>>>>> >>>> >>>>> I suspect it's the mchsi mail server converting to the >>>> >>>>> Microsoft proprietary format. It sees your sender and send >to >>>> >>>>> accounts as being mchsi and this uses a format it assumes >>>> >>>>> works in both places. >>>> >>>>> >>>> >>>>> If I were you, I'd contact them to see what they may be >doing. >>>> >>>>> >>>> >>>>> FWIW, when you sent you're doc, it arrived to my phone using >>>> >>>>> k9 as a .doc file. >>>> >>>>> -- >>>> >>>>> Seth H Holmes >>>> >>>>> Droid RAZR M with K-9 Mail. Please excuse my brevity. >>>> >>>>> >>>> >>>> >>>> >> -- >>>> >> Sent from my Android device with K-9 Mail. Please excuse my >>>> >> brevity. >>>> >>>> ------------ End Original Message ------------ >>>> >>>> >>>> > >-- >-- >You received this message because you are subscribed to the K-9 Mail >Users List. >To post to this group, send email to [email protected] >To unsubscribe, email [email protected] >To report an issue with K-9 Mail, visit >http://code.google.com/p/k9mail/issues/list >For more options, visit this group at >http://groups.google.com/group/k-9-mail > >--- >You received this message because you are subscribed to the Google >Groups "K-9 Mail" group. >To unsubscribe from this group and stop receiving emails from it, send >an email to [email protected]. >For more options, visit https://groups.google.com/d/optout. -- Mvh. Ola Thoresen -- -- You received this message because you are subscribed to the K-9 Mail Users List. To post to this group, send email to [email protected] To unsubscribe, email [email protected] To report an issue with K-9 Mail, visit http://code.google.com/p/k9mail/issues/list For more options, visit this group at http://groups.google.com/group/k-9-mail --- You received this message because you are subscribed to the Google Groups "K-9 Mail" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
