Sorry it has taken me so long to get back to this forum. We have been so busy with our business that I had to give up trying to trouble shoot why the winmail.dat was showing up instead of a .doc with my attachments. I have had a couple of customers say the same thing in the past too (besides it just starting to happen to myself earlier this year so I know it wasn't just me). I didn't "delete" my email address but I also didn't just let it populate automatically one time and just typed the whole email address manually. After that the .doc stayed a .doc when it arrived in K9 on my phone. But it soon went back to converting the .doc to a winmail.dat file whenever I chose the auto populate so now I have deleted it and re-added it.
But the question (or couple of questions) are (1) how long before it decides to start affecting the .doc's again and (2) what, if anything, can be done to permanently prevent this from happening again? It took over 2 years with K9 before this started happening with it to begin with. I'd love to get another two years before I have to mess with it again. Thanks, Cindy On Tuesday, June 9, 2015 at 3:48:06 PM UTC-5, Richard Vanni wrote: > Cindy, Try this. When typing the first letter of the recipient move the > cursor down to the suggested email and press DELETE. It has to do with > clearing some kind of cache. > > Then enter the address manually. After this your attachments should be > normal doc.-files. The next time you can use the suggestions again when > typing an email address. > > > > > > As you know I had the same problem with all kinds of attachments. I asked > the persons from whom I was getting winmail.dat files to do this and from > then the problem is solved. > > It is only difficult if you have to ask a lot of people. I only had to > asked three people. > > > > > > Op dinsdag 9 juni 2015 22:37:16 UTC+2 schreef Cindy: >> >> I AM listening but I don’t think the COMPLETE picture is always being >> remembered. >> >> I have said MANY times this is from my HOME computer yet the replies back >> from some people say to contact the IT department where I WORK. >> >> Or that it is some exchange server which I believes has something to do >> with corporation WORK environments too. >> >> Please explain why K9 used to work fine with .doc files and now they no >> longer do if it has nothing to do with K9. >> >> >> >> On 6/9/2015 3:25:31 PM, Ola Thoresen ([email protected]) wrote: >> > I can guarantee you that k9 does not convert the files into winmail.dat. >> > Your computer sends a winmail.dat and the _other_ mail clients converts >> > this file _back_ to the original .doc. >> > K9, however, does not know how to do that. >> > >> > Please listen to people who actually know how email works when they try >> to >> > help you. >> > >> > On 9 June 2015 22:20:22 CEST, Cindy <[email protected]> wrote: Seth... >> > this is on my home computer going straight out on my cable internet. >> There >> > is no IT department involved. >> > >> > >> > I'm not sending winmail.dat files so I don't need a program to "handle" >> > them. I just need K9 to stop converting a .doc file into a winmail.dat >> > file. >> > >> > >> > My computer is sending out .doc files. >> > >> > >> > My ISP is receiving .doc files. >> > >> > >> > My ISP is displaying the .doc files just fine via their webmail both on >> my >> > phone and on my computer. >> > >> > >> > It is only when K9 receives the .doc file on my phone, that it then >> > becomes a winmail.dat file. >> > >> > >> > K9 used to be able to receive .doc files without converting them to >> > winmail.dat files. This problem just started happening earlier this >> year. >> > >> > >> > So it definitely has something to do with K9. >> > -- -- You received this message because you are subscribed to the K-9 Mail Users List. To post to this group, send email to [email protected] To unsubscribe, email [email protected] To report an issue with K-9 Mail, visit http://code.google.com/p/k9mail/issues/list For more options, visit this group at http://groups.google.com/group/k-9-mail --- You received this message because you are subscribed to the Google Groups "K-9 Mail" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
