Without the version of K-9, the version of Android being used, where it was 
installed from and if possible a debug log or crash report this is completely 
impossible to fix. 

You say opening via the app icon doesn't open the app. Does it do anything - 
e.g offer to send a crash report? 


On April 14, 2016 8:38:41 AM GMT+01:00, 'Alan Weeks' via K-9 Mail 
<[email protected]> wrote:
> 
>
>We think K9 is a great app but my wife, soon after her recent upgrade
>to 
>Android 6,  can no longer call up the app from the icon. If a mail
>comes in 
>she can press on it and it opens K9 OK but simply trying to access via
>the 
>icon in the apps list does not work. Help please.
>
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Best regards,

Philip Whitehouse

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