The latest version on Google Play for Android 6.0.0 is 5.010. You can
find this out from the entry in Settings->Apps
There has never been a version with a version number of "4.3".
The "4.3" on the Google Play page is the average review...
We may be getting a crash log from this given the brief dialogue - if so
I'm sure cketti (the project lead) will file a bug when he reviews them.
In the meantime, can she please try un-installing and re-installing the
app. If necessary she can export the e-mail settings and re-import them
into the new app. Any e-mails only stored on the device will be lost,
but from the sounds of it, the app is barely usable anyway so I'm
guessing this is not the case?
- Philip
On 2016-04-14 09:28, 'Alan Weeks' via K-9 Mail wrote:
As I said Android 6 (. 0). K9 4.3 which claims to be up to date on
Google play. When she starts from the icon a message appears briefly
but all we can read is" unfortunately K9.. ". Nothing else happens,
no window is opened, no crash report.
On 14 Apr 2016 08:41, "Philip Whitehouse" <[email protected]> wrote:
Without the version of K-9, the version of Android being used, where
it was installed from and if possible a debug log or crash report
this is completely impossible to fix.
You say opening via the app icon doesn't open the app. Does it do
anything - e.g offer to send a crash report?
On April 14, 2016 8:38:41 AM GMT+01:00, 'Alan Weeks' via K-9 Mail
<[email protected]> wrote:
We think K9 is a great app but my wife, soon after her recent
upgrade
to
Android 6, can no longer call up the app from the icon. If a
mail
comes in
she can press on it and it opens K9 OK but simply trying to access
via
the
icon in the apps list does not work. Help please.
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