> > I think if anything, OP should be praised and thanked, instead of accused, > by ISC for sincerely working hard to try to improve Kea, one of ISC's > projects. Do you claim to speak for ISC in your accusation against OP, given > that you made the accusation from an isc.org email account?
Everyone has good intentions here. To clear up any confusion, Darren leads ISC’s Technical Support team, and Doug is on that team. I also work for ISC. Darren was posting from his gmail account in this thread but we’re all listed on ISC’s web site if anyone wants to check. (Darren is out today which is the only reason I am chiming in now.) The OP is using our most recent development version, and therefore might have been the first to stumble on a significant bug, so Darren was particularly motivated to try to reproduce the problem and didn’t object to an email off-list. Doug is also right, that a community mailing list is for open community support and building up the body of public knowledge about the software. It won’t scale if others start emailing configurations to people’s private mailboxes and it is counter to the point of the open list. Ideally if a user has a problem that they have good reason to suspect is a bug, they should open a Gitlab issue. I encourage everyone who has deployed Kea to make an account in our Gitlab instance (https://gitlab.isc.org/isc-projects/kea) and contribute issues. There is also a lot of grey area, when it is unclear if there is a configuration error or an actual bug: that is where this list can be very useful. Hopefully, when the OP resolves their specific problem, the result will be posted here for everyone’s benefit. Vicky Risk (yet another ISC person on the list) > > Kind regards, > > Chuck Zmudzinski > >> I a >> https://blog.powerdns.com/2016/01/18/open-source-support-out-in-the-open >> >> If there's things in your config you can't share publicly, as noted in >> that post, start by reproducing your issue with details you can share. >> >> -Doug > > -- > ISC funds the development of this software with paid support subscriptions. > Contact us at https://www.isc.org/contact/ for more information. > > To unsubscribe visit https://lists.isc.org/mailman/listinfo/kea-users. > > Kea-users mailing list > Kea-users@lists.isc.org > https://lists.isc.org/mailman/listinfo/kea-users
-- ISC funds the development of this software with paid support subscriptions. Contact us at https://www.isc.org/contact/ for more information. To unsubscribe visit https://lists.isc.org/mailman/listinfo/kea-users. Kea-users mailing list Kea-users@lists.isc.org https://lists.isc.org/mailman/listinfo/kea-users
