Hi Scott
|RefundLostOnReturnControl is more granular now and works in combination
with a rule on the circulation page. Have you checked those? What are
your settings? Are patron and item from different branches?|
|Hope this helps,|
|Katrin
|
On 13.06.2017 14:04, Scott Owen wrote:
Hi all,
One of my users is reporting :
***************************************************
I noticed that a book that was marked lost, charged to a patrons account
with the replacement cost, was not credited when the book was found.
Steps:
Marked book as lost, currently checked out to a patron.
Patron paid the fine for the lost book
Lost book was checked in, and was then supposed to credit the patron's
account.
**************************************************
it seems that the proper credit is not being issues back to the patrons
account.
any ideas on this ???
Koha version: 16.11.08.000
Thanks
-S
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