Hi Katrin, I know that the patron and item are from the same branch.
" rule on the circulation page" --- I'll check this out. Thank you ! -S On Tue, Jun 13, 2017 at 5:33 PM, Katrin <[email protected]> wrote: > Hi Scott > > |RefundLostOnReturnControl is more granular now and works in combination > with a rule on the circulation page. Have you checked those? What are your > settings? Are patron and item from different branches?| > > |Hope this helps,| > > |Katrin > > | > > > On 13.06.2017 14:04, Scott Owen wrote: > >> Hi all, >> >> One of my users is reporting : >> >> *************************************************** >> I noticed that a book that was marked lost, charged to a patrons account >> with the replacement cost, was not credited when the book was found. >> >> Steps: >> Marked book as lost, currently checked out to a patron. >> Patron paid the fine for the lost book >> Lost book was checked in, and was then supposed to credit the patron's >> account. >> >> ************************************************** >> >> it seems that the proper credit is not being issues back to the patrons >> account. >> >> any ideas on this ??? >> >> Koha version: 16.11.08.000 >> Thanks >> >> -S >> _______________________________________________ >> Koha mailing list http://koha-community.org >> [email protected] >> https://lists.katipo.co.nz/mailman/listinfo/koha >> > > _______________________________________________ > Koha mailing list http://koha-community.org > [email protected] > https://lists.katipo.co.nz/mailman/listinfo/koha > _______________________________________________ Koha mailing list http://koha-community.org [email protected] https://lists.katipo.co.nz/mailman/listinfo/koha
