The option to download the database from the Tools menu depends on two things:
a) the koha-run-backups script needs to run via the daily cron job to generate the file under /var/spool/koha/<instance> b) the relevant config option needs to be enabled in koha-conf.xml You need to check if a) koha-run-backups is actually generating the backup by ruining it manually from the command line, b) check if the cron job is running correctly. Hope this helps Indranil Das Gupta L2C2 Technologies. On Wed, 10 Mar, 2021, 1:49 pm muiru james, <[email protected]> wrote: > Hello team, > > I have a system that has no backups to download at the export data, backups > in the tools module. The config file is well edited to allow for the > backups via tools. > > What could be the problem? > > Koha version is 19.05 > Ubuntu 16.04 > > Please help > > Warm Regards > James > _______________________________________________ > > Koha mailing list http://koha-community.org > [email protected] > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha > _______________________________________________ Koha mailing list http://koha-community.org [email protected] Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha

