Hi The config file is enabled.
Could it be that the installation was not done as root? Because when I tried opening the config file using leafpad, I got a warning that the file is not owned by root. Regards James On Wed, 10 Mar 2021, 11:41 Indranil Das Gupta, <[email protected]> wrote: > The option to download the database from the Tools menu depends on two > things: > > a) the koha-run-backups script needs to run via the daily cron job to > generate the file under /var/spool/koha/<instance> > > b) the relevant config option needs to be enabled in koha-conf.xml > > You need to check if a) koha-run-backups is actually generating the backup > by ruining it manually from the command line, b) check if the cron job is > running correctly. > > Hope this helps > Indranil Das Gupta > L2C2 Technologies. > > On Wed, 10 Mar, 2021, 1:49 pm muiru james, <[email protected]> wrote: > > > Hello team, > > > > I have a system that has no backups to download at the export data, > backups > > in the tools module. The config file is well edited to allow for the > > backups via tools. > > > > What could be the problem? > > > > Koha version is 19.05 > > Ubuntu 16.04 > > > > Please help > > > > Warm Regards > > James > > _______________________________________________ > > > > Koha mailing list http://koha-community.org > > [email protected] > > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha > > > _______________________________________________ > > Koha mailing list http://koha-community.org > [email protected] > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha > _______________________________________________ Koha mailing list http://koha-community.org [email protected] Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha

