Hi Mason,

We are using:

Koha 20.05
Ubuntu 20.04.1 LTS


________________________________
吳宣億 ∣ 臺大圖書館系統資訊組
106臺北市羅斯福路四段一號
Mickey Wu
National Taiwan University Library IT Services Department
No.1 Sec.4, Roosevelt Rd., Taipei, Taiwan
Tel. 02-33664573
hsuan...@ntu.edu.tw
________________________________
寄件者: Mason James <m...@kohaaloha.com>
寄件日期: 2022年9月6日 上午 11:42:40
收件者: 吳宣億; koha@lists.katipo.co.nz
主旨: Re: [Koha] Record display turns completely blank

hi Mickey
what are your OS and Koha versions?


On 26/08/22 6:32 pm, 吳宣億 wrote:
> Hi,
>
>
> Occasionally when we view/create/edit a record, the record page will not 
> display properly, all the field will turn blank, any update to the record 
> just pauses and we need to wait from minutes to hours before it fixes itself 
> and the record to be displayed normally again. It happens from time to time 
> and really impacts our workflow.
>
> This is the screenshot of what it looks when it happens:
>
> https://www.lib.ntu.edu.tw/AR/images/example.jpg
>
>
> Anyone else experienced this? What could be the cause and what are potential 
> solutions?
>
>
> ________________________________
>
> Mickey Wu
> National Taiwan University Library IT Services Department
> No.1 Sec.4, Roosevelt Rd., Taipei, Taiwan
> Tel. 02-33664573
> hsuan...@ntu.edu.tw
> _______________________________________________
>
> Koha mailing list  http://koha-community.org
> Koha@lists.katipo.co.nz
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