hi Mickey
what are your OS and Koha versions?

On 26/08/22 6:32 pm, 吳宣億 wrote:
Hi,


Occasionally when we view/create/edit a record, the record page will not 
display properly, all the field will turn blank, any update to the record just 
pauses and we need to wait from minutes to hours before it fixes itself and the 
record to be displayed normally again. It happens from time to time and really 
impacts our workflow.

This is the screenshot of what it looks when it happens:

https://www.lib.ntu.edu.tw/AR/images/example.jpg


Anyone else experienced this? What could be the cause and what are potential 
solutions?


________________________________

Mickey Wu
National Taiwan University Library IT Services Department
No.1 Sec.4, Roosevelt Rd., Taipei, Taiwan
Tel. 02-33664573
hsuan...@ntu.edu.tw
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