Hi David,

Yes, email is enabled. All the messages show up as "failed" status in the
message queue.

Chris Brown


On Wed, Jan 21, 2026 at 9:00 AM David Liddle <[email protected]> wrote:

> Hi Chris, have you made certain that email is enabled for the instance?
>
> On Tue, Jan 20, 2026 at 9:06 PM Chris Brown <[email protected]> wrote:
>
>> I defined an SMTP server for one of my koha libraries, but it is failing
>> to
>> send messages. Another library (on the same server) is working OK with the
>> same SMTP server settings, as far as I can see. I have set the Debug mode
>> to "enabled" on the SMTP server settings. Can you tell me where the
>> debug output goes? We are using koha 22.11
>>
>> Thanks!
>>
>> Chris Brown
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