Hello again Chris, based on what limited information I see on our own
server and what I glean from the Koha Chat, you may see relevant
information in the following places:
SMTP configured in Koha
/var/log/koha/{library}/intranet-error.log OR
/var/log/koha/{library}/plack-intranet-error.log
SMTP configured in MTA (backend)
/var/log/mail.log AND/OR
/var/log/syslog.log
With something like the following, you could also run a broad search for
"smtp", the destination server name, or the recipient email address:
sudo grep -inr --include \*.log 'smtp' /var/log/
Regards,
David Liddle
On Wed, Jan 21, 2026 at 10:52 AM Chris Brown <[email protected]> wrote:
> Hi David,
>
> Yes, email is enabled. All the messages show up as "failed" status in the
> message queue.
>
> Chris Brown
>
>
> On Wed, Jan 21, 2026 at 9:00 AM David Liddle <[email protected]> wrote:
>
>> Hi Chris, have you made certain that email is enabled for the instance?
>>
>> On Tue, Jan 20, 2026 at 9:06 PM Chris Brown <[email protected]>
>> wrote:
>>
>>> I defined an SMTP server for one of my koha libraries, but it is failing
>>> to
>>> send messages. Another library (on the same server) is working OK with
>>> the
>>> same SMTP server settings, as far as I can see. I have set the Debug mode
>>> to "enabled" on the SMTP server settings. Can you tell me where the
>>> debug output goes? We are using koha 22.11
>>>
>>> Thanks!
>>>
>>> Chris Brown
>>> _______________________________________________
>>>
>>> Koha mailing list http://koha-community.org
>>> [email protected]
>>> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>>>
>>
_______________________________________________
Koha mailing list http://koha-community.org
[email protected]
Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
