gossamer axe wrote:
I used to have cable modem, got a guy on the phone once that actually knew about Linux and he had no problem helping me. Just dumb luck I guess.
It seems on the rare occasions that I do call them, I'm asked right up front what OS I'm running. Depending upon the problem and person, I may even get asked if I have a router and what kind. (Then again, I do pay for two IPs, so I imagine my account as they see it says something to that effect, which may imply the use of a router to the tech.)
Between the two of us, we can usually work together to figure out the issue. Maybe that's just my dumb luck. -- Paul G. Allen Owner, Sr. Engineer, BSIT/SE Random Logic Consulting Services www.randomlogic.com -- [email protected] http://www.kernel-panic.org/cgi-bin/mailman/listinfo/kplug-list
