On May 4, 2007, at 4:01 AM, Todd Walton wrote:
If the emails you get are the kind that require timely attention, perhaps you could have those type sent to multiple people, to a shared mailbox, or you could give someone else appropriate access to your mailbox.
We've gotten around that problem by putting in a helpdesk system and programming everyone in the department to send mail to our helpdesk address. The upshot there is that not only are multiple people going to see it, but because all the mail goes through the helpdesk system, everyone sees the whole correspondence and there's a history tracked in a database, too.
Gregory -- Gregory K. Ruiz-Ade <[EMAIL PROTECTED]> OpenPGP Key ID: EAF4844B keyserver: pgpkeys.mit.edu
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