On Wed, 19 Mar 2008 15:47:45 -0700, <[EMAIL PROTECTED]> wrote:

On Wed, Mar 19, 2008 at 03:39:18PM -0700, Paul G. Allen wrote:
They say hide it and never admit anything. Just like in every company
I've worked for that had any known problem with any product. Eventually,
in every case, it comes to bite them square in the ass.

Better to be honest about it, fix it ASAP, and forgo the ass biting.

If that is true then how come NO company as you say seems to do that?

cs

Truly open companies are few and far between, but one company I respect and that I have purchased a lot of software from take it to the limit:

http://www.atlassian.com/about/mission.jsp

Important points from http://blogs.atlassian.com/rebelutionary/archives/2007/11/parenthood_product_management_and_pain.html:

Atlassian Values
   Open company. No bull****.
   Build with heart and balance.
   Don't **** the customer.
   Play, as a team.
   Be the change you seek.

Their entire bug database is open to the public (http://jira.atlassian.com/). I've found that they are very open in their explainations on their "won't fix" bugs, etc.

It can work in non open source* companies, but unfortunately this is a rare case.

* Technically, they are open source, if you buy a license. Maybe it's more accurate to call them non-FOSS.

Okay, so, one company, not a strong argument. I haven't a clue why more companies are not more progressive in this front.


-Matt


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