In theory you're idea to use an XDP forwarded to the Phantom Extension should work and could be a good work-around. I'll have to try it and let you know.
As to whether or not the -4 will allow it...well, it's supposed to. According to the TD185 documentation the allowed destinations for a DID call are: extension, external pager, modem, extension group and phantom extension. In fact, when programming 137/138 (the day/night DID destinations extensions) you can enter almost any extension including voice mail numbers, phantom numbers and floating numbers (except for the DISA floating numbers). Since this all pre-dates the -5 by quite a bit, it should be functional in a -4. On the other hand, a bug fix in the -5 is always a possibility.... However, I was checking out almost any other possibility and may have a clue as to what is going wrong. It doesn't seem to be my setup, but I do think there is a bug in the firmware. I had only been doing a partial setup of the DID; that is, I only added the phantom extension buttons to 1 phone and only added a couple of DID destination addresses into the table. I didn't want to spend too much time entering all the data until I was sure I was programming it correctly and it was working properly. On a hunch, I added the phantom extension buttons to a second phone. Since I was getting a busy signal with only 1 phone "connected" to the phantom extension, perhaps the software was incorrectly assuming that no phantom buttons were available when routing a DID call? Sounded unlikely, but it was worth a try. Suddenly, it started to work. Well, sort of. The phantom buttons on the second phone seem to work right, and I don't get a busy signal when calling in. Unfortunately, the first phone still seems to be working strange. At one point it received the DID call on the phantom, but now it isn't working....very strange. I will let you know what I discover. Thanks, Ian Goldstein TEKTREVE SYSTEMS ----- Original Message ----- From: <[EMAIL PROTECTED]> To: "Ian S. Goldstein" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> Sent: Friday, January 25, 2002 8:47 PM Subject: RE: KX-T: DID and Phantom Extensions > I haven't tried to replicate what you're experiencing.... > > However, a thought occurs to me as a work-around.... assuming Panasonic > won't process calls in the -4 as you've described. > > ... try setting the DID destination to an XDP port.... then just put that > XDP port (use your butt-set) on All Call Forward to the Phantom Extension > number... > > See if that works... and let me know. > > Additionally, the latest -5 firmware release for the 1232 digital may have > 'fixed' the bug you're describing... > > > Mark > <><><> ><<>>< <><><> > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of > Ian S. Goldstein > Sent: Friday, January 25, 2002 6:02 PM > To: [EMAIL PROTECTED] > Subject: KX-T: DID and Phantom Extensions > > > I am new to this discussion list, so please forgive me if I am not posting > this message in the correct manner. > > We have a KX-TD1232 currently upgraded to a -4, and we recently added a > TX-TD185 and a pair of DID trunks. I have gone thru all the ridiculous steps > with Verizon to get the DID trunks installed and running. I have verified > that the digits are coming in properly. Everything seems to work correctly > except...no matter what I do I cannot get the DID calls to be routed to a > Phantom Extension. > > If a DID number is routed (program 136) to an extension (program 137), it > works perfectly. I setup the fax number 2605 to route to ext 106 and it > works. > > However, when I routed our main number 2600 to phantom extension 270 while > it behaves like all is well, it doesn't work. Programming is accepted fine, > but when you dial the number (i.e. calling in from the outside) you always > get a busy signal. On the other hand, if you dial the Phantom Extension > directly, it rings properly. > > Any advice or suggestions would be appreciated. > > Thanks, > Ian Goldstein > TEKTREVE SYSTEMS > > > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
