Is it me or has this site become a a bitching room?
Tony Greene
A.G. Communications
PH: 045-893110
Fax:045-893111
-----Original Message-----
From: Michael N. Marcus <[EMAIL PROTECTED]>
To: Sales <[EMAIL PROTECTED]>
Cc: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
Date: 10 September 2002 18:07
Subject: KX-T: Re: RE: Fax Tone Every Other Call



> All I can think of is that Ablecomm sent me a garbage reconditioned
unit.<

No David, you got a brand new unit, with a one-year warranty, shipped to
you last December.

>Ablecomm wasn't able to figure out the problem, but honestly I don't
even know if they tried, but that is another story.<

You _know_ we tried. I personally called into your system and verified
that the problem was happening. I spent a lot of time but could not
diagnose it, and I discussed your problem with Panasonic Tech Jason on
8/2.

You thought that the problem was being caused by the TVS50; and even
though both Jason and I could not conceive of any way the TVS50 could
generate a fax tone, we did send you an advance replacement TVS50 to
try, while your unit went to Panasonic repair.

You told me that nothing else was connected to the phone line, but it
now appears that you were wrong. If you had told me about the alarm
system, this problem probably would have been solved a lot quicker.

/mnm



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