I don't know what you have against Ablecomm, but I hardly think that blaming them for your lack of skill as a phoneman is warranted.
A nice thing about this forum is that the rep you talked to from Ablecomm is a list member and is able to respond. I realize its your word against his, so let me document my reasoning here for deciding that your claims, sir, are not credible. Mike Marcus has been a list member for a long time, and I've seen him try to help people many times, and he sure seems sincere to me. Ablecomm even takes the time to create, publish and maintain a helpful website. They sent you an loaner voicemail to use why your's went to Pana repair under warranty, based on YOUR info. Do you deny this? OTOH, you come out of nowhere and start berating your vendor because they weren't able to figure out the problem *yet*. Nevermind the fact that you advised them INCORRECTLY that nothing else was attached to the line in question. Now I ask, who should I believe? Most of us that figured it was an alarm learned it the hard way (believe me) early in our careers, but I doubt most of us started cussing our vendor for faulty equipment before we figured it out. ----- Original Message ----- From: "Sales" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, September 10, 2002 10:57 AM Subject: KX-T: RE: Fax Tone Every Other Call | Man, you guys rock. It was totally the Alarm System causing the problems. | I have spent countless hours trying to figure this one out and nobody was | able to solve it. | | Regarding the old prompts, I have no solution as of yet, no idea why there | is no TONE to leave a message. All I can think of is that Ablecomm sent me | a garbage reconditioned unit. Their service sucks! | | -----Original Message----- | From: David Pelton [mailto:[EMAIL PROTECTED]] | Sent: Tuesday, September 10, 2002 11:39 AM | To: Sales | Subject: Re: Fax Tone Every Other Call | | | The sequence you describe is often the signal for the security alarm modem | to answer the call. Ringing 10 or so times will also do it. | | I am interested in your last post about "old prompts". Any more info? | | Write me if you need more. | | David Pelton | Perfect Phones | | | ----- Original Message ----- | From: "Sales" <[EMAIL PROTECTED]> | To: <[EMAIL PROTECTED]> | Sent: Tuesday, September 10, 2002 10:12 AM | Subject: KX-T: Fax Tone Every Other Call | | | > We have a 816-5 system and TVS50 VPS. There are no fax machines or | > computers hooked into any of the 4 lines we have coming in. Line 1 and 2 | > roll over to one another. When you call line 1, then hang up and call | back | > you get a fax signal for about 3 seconds, then the line hangs up. If you | do | > this by calling line 2,3 or 4 it doesn't happen at all, just when you call | > line 1. I know it isn't a rollover problem, I know it isn't a voicemail | > problem. I can hear the 816-5 clicking when the second call comes in. | > Ablecomm wasn't able to figure out the problem, but honestly I don't even | > know if they tried, but that is another story. | > | > | > _________________________________________________________________ | > KX-T Mailing list --- http://kxthelp.com/ | > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt | | | _________________________________________________________________ | KX-T Mailing list --- http://kxthelp.com/ | Subscription changes: http://kxthelp.com/mailman/listinfo/kxt | | _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
