Brock, I just had to do this last week. Exact same configuration. I was having the same problem. Panasonic suggested that first, disable the TVS ports in the KSU (prog 117) to make the port back into a regular phone jack. Then I set the cos for that TVS port to allow "transfer to co" and "fwd to co". Then put the port back as the voicemail port. (I used port 08 for the TVS, and thus can use 208 as the ext to permanently forward to co- 208 needs fwd to co enabled in cos).
This works. Charles (I always put the TVS port into a separate cos so I can apply toll restriction to it to block the hackers from making international calls.) ----- Original Message ----- From: <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Cc: <[email protected]> Sent: Saturday, January 01, 2005 8:03 PM Subject: RE: KX-T: Problem with call fwd to co from TVS50 > Thanks, but I already checked that. Since I'm having problems I have all > ports > set to COS 1 and COS 1 enabled for CO transfer and CO forward, still no > luck. > > It does forward, it just won't connect the caller and the CO for a while, > preferring instead to give the caller extra hold music and confusing the > operator. > > Brock > > Quoting Michael Karaman <[EMAIL PROTECTED]>: > >> Set class of service, call forward to CO, to ENABLE for the TVS ports, >> this >> will cure the problem. >> >> >> Michael Karaman >> President >> The Phone Network, Inc. >> >> >> >> >> -----Original Message----- >> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf >> Of >> Brock Williams >> Sent: Saturday, January 01, 2005 6:11 PM >> To: [email protected] >> Subject: KX-T: Problem with call fwd to co from TVS50 >> >> >> -----BEGIN PGP SIGNED MESSAGE----- >> Hash: SHA1 >> >> >> We have a TVS-50 with our KX-TD816. During night mode it is answering >> and >> providing a custom menu giving callers the option to press 1 for >> emergency >> service (which should forward to off site answering service) or to leave >> a >> message. >> >> In the custom menu, pressing one transfers to extension 205, (an xdp) >> which >> is set to call forward to co to the offsite number. It works somewhat. >> When the caller presses 1, they get hold music and the system picks up an >> outside line and dials. The problem is that the answer supervision >> doesn't >> seem to work. The caller gets hold music until about 20-30 seconds after >> the answering service picks up. By that time often the operator has hung >> up >> or thinks the caller hung up. >> >> I tried setting the 205 extension into the alternate extension group and >> setting the alternate extension transfer sequence to FXD on the TVS. When >> I >> do this, the system picks up and immediately hangs up the line, and then >> just kicks the caller back to the custom menu. >> >> Any thoughts? The way we have it set up seems awkward (xfer to an XDP >> which >> then forwards), but it was from a suggestion from the ablecomm forum. >> >> Thanks, >> >> Brock >> -----BEGIN PGP SIGNATURE----- >> Version: GnuPG v1.2.4 (FreeBSD) >> >> iD8DBQFB1y31gMCVEEcrWuIRAtiNAKCvKy5rrCE/kXspS5ZuqR6fatj99ACfchE4 >> ICeiUO8pp7dGzY2Ba7lTWv8= >> =C23e >> -----END PGP SIGNATURE----- >> >> _________________________________________________________________ >> KX-T Mailing list --- http://kxthelp.com/ >> Subscription changes: http://kxthelp.com/mailman/listinfo/kxt >> >> > > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
