Hi Gang, I've got a customer with a KX-TD816 who is complaining that people are calling them, but the phone never rings. It happened to me once when I called there. However, every other time I call, it works fine. They have 4 CO lines, and I've tried all lines repeatedly, and the problem does not seem to want to happen frequently. But it happens enough to cause them to lose business. Any ideas? Two of the lines are coming from a VOIP adaptor, and I thought initially they might be the problem, but it turns out that it happens on all CO lines. All stations are KX-T74xx sets, with one cordless on a XDP. There is a voicemail system hooked up that should pick up after 5 rings, which also does not happen.
Bob _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
