Check the cordless sets...I've had them "self answer" on several
occasions....dirty charging contacts on the recharging base.
Good luck!!
Jim
On Wed, Jul 14, 2010 at 9:14 PM, Bob Bruskin wrote:
I received a call from a customer about an hour away. He has a small
business with four CO lines and eight 7700 series stations and two
7895 cordless sets.
I installed a KX-TA624 about seven years ago with one expansion card
[6 x 16]. No problems since till now.
His complaint was Line 4 light was always lit and the line was dead
when he tried to access it. I had him reboot the KSU.
The first call that comes in goes to Line 4 [Lines 1,2,3 not busy].
After the call is completed, line 4 stays lit and all calls properly
route to Line1 and if busy to 2, etc, the Line 4 light stays lit and
that line is not usable.
I have not been on site yet, thought maybe some previsit ideas might
help.
Thanks
Bob Bruskin
Halstead Electronics Ltd.
Cell: 914-403-1537
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