> If we get CT1, we could get DID to some folks. That might be
> useful. However, what happens to a DID'ed call that hits a busy
> extension, or a NA? Would they need to keep CFB/NA set on each set?
IRNA will intercept an unanswered or busy call and get it directly to the
proper mailbox without the user having to set CFB/NA at the set.
If your users enable call waiting, they can receive a second call over their
same DID number. I facilitate this by putting the DID trunks in one CO
group then put two G-CO buttons on each PT. They can ignore call waiting
and it goes to VM.
The handling of DID is really very good - Panasonic got it right!
Marc
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