On Fri, Dec 15, 2006 at 10:35:10AM -0700, Mary Shaw wrote: > > My point is- account creation is a temporary problem. Once every > ward member has created their account, they will not need to > re-create it. I expect online registration will eventually become > a routine part of baptizing/fellowshipping new members.
I disagree. When someone forgets their password, they basically have to go through the same process as creating the account all over again. While we're giving complaints about the web site stuff, does anyone know what they were thinking when they set up http://lds.org/mss (the Missionary Online Recommendation System)? It seems that they have some strange policies about getting access to it. We would love to use the online system in our stake, but it won't let me in (I'm the Stake Executive Secretary). It says that I need to get my Priesthood leader to give me access. I assume that that's the Stake President. Here's where I think this is a terrible approach. Our Stake President is an incredibly busy person. He doesn't know how to use the system, and he doesn't have the time to be the person who figures out how it works. I can't even get to the page because I don't have access, so I can't even walk him through the steps of how to give me access. In any case, he simply doesn't have the time to worry about the system before we start using it, at which point he would expect training on exactly what to do. It seems like the right way to deal with these sorts of systems is to have an Executive Secretary or Clerk work with the system and figure out how to use it. Only after everything's figured out should the Stake President have to worry about it at all. I've been trying to get this to work for about a month, but the Stake President's schedule has been so busy that we can't even think about allocating half an hour to go through the process of creating his online account and playing around with the system to give other people access. (For example, he had 50 interviews yesterday, each on average 10 to 15 minutes long; I can't just say, "President, you've been here for 11 hours; can we spend half an hour to try to get something working that we aren't even ready to use yet?"). Has anyone dealt with a similar situation, or at least used the MSS system? Can you walk me through _exactly_ what the Stake President has to do so that I can guarantee him it will be a very, very short amount of time? Is there any way for other people to get access without the Stake President having to be so directly involved? Thanks in advance if anyone has any ideas. -- Andrew McNabb http://www.mcnabbs.org/andrew/ PGP Fingerprint: 8A17 B57C 6879 1863 DE55 8012 AB4D 6098 8826 6868
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