I'm thinking that people don't save their data files to the same location as the program--at least I don't.
I should have mentioned this would be for the advanced computer users especially anything to do with the registry and after an uninstall not before. -----Original Message----- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com]on Behalf Of Ron Ferguson Sent: Tuesday, September 22, 2009 12:47 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Help required Do *not* delete the program folder unless you have saved your Data folder to another location. Not only does it contain your working file but also your backup. In fact if you delete the program folder you will also lose *all* your settings. I recommend that you do now follow this advice unless you know exactly what you are doing. Ron Ferguson _____________________________________________________ New Tutorial: Embed Blogger RSS feed into your Website http://www.fergys.co.uk Includes the family tree for Alan J Grimshaw http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England http://myweb.tiscali.co.uk/fergys/ ____________________________________________________ ----- Original Message ----- From: William H. Boswell To: LegacyUserGroup@legacyfamilytree.com Sent: 22 September 2009 15:53 Subject: RE: [LegacyUG] Help required I would uninstall both, then reinstall Legacy 7. If you have any utilities that will "clean up" your registry you might want to consider running them. I do this after uninstalling anything as well as deleting any configuration files that most uninstall utilities leave behind. Such as under Documents and Settings. I also remove the folder for the program because it can be left behind as well. -----Original Message----- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com]on Behalf Of Catherine Birch Sent: Tuesday, September 22, 2009 12:37 AM To: LegacyUserGroup@legacyfamilytree.com Subject: [LegacyUG] Help required I have been told that you are a help agency! Last year I installed Legacy 7 Deluxe. I already had Legacy 6. I thought that 7 would have over ridden 6 but have had both since then. I recently tried to make a gedcom file in 7 but it will only come in 6. I have just uninstalled 6 but that has only removed the icon and the uninstall feature. Legacy 6 is still there. I went in to Add/remove programmes on the Control Panel but Legacy 6 does not show there, only y7. If you can help me get rid of 6 so I can make a gedcom file on 7 I will be grateful. Thank you Catherine Birch Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp ---------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.409 / Virus Database: 270.13.112/2387 - Release Date: 09/21/09 17:55:00 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
