Ken or Sherry may pop in on this one (by the way, where is Sherry?) but as I recall Legacy has no control over the list server. It's a service contract with a 3rd party provider, one that they switched to ....what was it...about a year ago. Most of the problems started then and we thought it would eventually clear out. Apparently the server is very temperamental. I have a hunch that whenever their existing contract with this list service provider expires, they will be re-negotiating certain performance standards or looking for another provider.
Brian in CA > -----Original Message----- > From: RICHARD SCHULTHIES [mailto:[email protected]] > Sent: Saturday, July 03, 2010 1:20 PM > To: [email protected] > Subject: RE: [LegacyUG] Okay you computer gurus... > > It may actually be Legacy's servers' problem, and Legacy can't assist > to fix it until it is broke first, nor get that company to acknowledge > the existence of a problem. Or maybe Legacy's 'fault', but knowing > Legacy's staff, that is straightforward in announcing other problems of > theirs, my guess is they won't 'bad talk' their vendor. (Buck stops > here?) > Rich in LA CA > > --- On Sat, 7/3/10, CE Wood <[email protected]> wrote: > > > From: CE Wood <[email protected]> > > Subject: RE: [LegacyUG] Okay you computer gurus... > > To: [email protected] > > Date: Saturday, July 3, 2010, 1:06 PM > > Legacy obviously knows how to fix the > > problem - at least Ken McGinnis does. Does make one > > wonder why it hasn't been fixed...... > > > > > > CE > > > > > > -----Original Message----- > > From: Connie Sheets [mailto:[email protected]] > > Sent: Saturday, July 03, 2010 12:57 PM > > To: [email protected] > > Subject: Re: [LegacyUG] Okay you computer gurus... > > > > It also happened to me. It is most definitely an > > issue on the Legacy end of the list. It has nothing to > > do with the user's ISP or spam settings! > > > > I would think Legacy would be trying to get it fixed > > permanently, as it has to cause them extra work. It > > certainly causes me extra work reading all these messages on > > the list and explaining what needs to be done to fix it, > > which is contact Legacy. > > > > Connie > > > > Ron Ferguson <[email protected]> > > wrote: > > > > > Sherry, > > > > > > This problem arises too often for it to be, in my > > belief, a > > > problem with the > > > users settings or their ISP. I know it happened with > > me, > > > and without me > > > having to change anything Ken managed to sort it. > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
