The password is normally only requested the first time you install Legacy or if you have the Standard Edition. However, you shouldn't see that request with the Deluxe Edition.
The password is on the download page in the event an email isn't received. The password is legacy7 Myrna, after you've installed Legacy, go to Help > General Information and make a note of your customer number if you don't already know it. Then close Legacy and go to the c:\Legacy folder and delete the Legacy7.LIC file. Go back into Legacy and go to Help > Unlock Legacy Deluxe and unlock it again. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Jan 26, 2011 at 11:36 AM, Kathy Meyer <[email protected]> wrote: > I don't think that is normal. I've never seen anything like that. > > On Wed, Jan 26, 2011 at 10:52 AM, Myrna Jorgensen <[email protected]> > wrote: >> >> While trying to download the latest update I get a menu for a password >> that was sent in an e-mail. I must really be loosing my short term memory >> because I can't find an e-mail and don't even remember receiving one. >> I have the 7.5.0.40 Deluxe. >> >> Thanks, >> >> -- Myrna J Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
