Thanks Sherry. I did all you said and it is working fine. I did not even have to unlock it again. Thanks again! -- Myrna J
--- On Wed, 1/26/11, Sherry/Support <[email protected]> wrote: > From: Sherry/Support <[email protected]> > Subject: Re: [LegacyUG] downloading 7.5.0.47 > To: [email protected] > Date: Wednesday, January 26, 2011, 1:59 PM > The password is normally only > requested the first time you install > Legacy or if you have the Standard Edition. However, you > shouldn't see > that request with the Deluxe Edition. > > The password is on the download page in the event an email > isn't received. > > The password is legacy7 > > Myrna, after you've installed Legacy, go to Help > > General Information > and make a note of your customer number if you don't > already know it. > Then close Legacy and go to the c:\Legacy folder and delete > the > Legacy7.LIC file. > > Go back into Legacy and go to Help > Unlock Legacy > Deluxe and unlock it again. > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > > On Wed, Jan 26, 2011 at 11:36 AM, Kathy Meyer <[email protected]> > wrote: > > I don't think that is normal. I've never seen anything > like that. > > > > On Wed, Jan 26, 2011 at 10:52 AM, Myrna Jorgensen > <[email protected]> > > wrote: > >> > >> While trying to download the latest update I get a > menu for a password > >> that was sent in an e-mail. I must really be > loosing my short term memory > >> because I can't find an e-mail and don't even > remember receiving one. > >> I have the 7.5.0.40 Deluxe. > >> > >> Thanks, > >> > >> -- Myrna J > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 > 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
