I have watched this problem for some time and there is another sequence that does make the map work. When I find that checking "Show Map" in the Master Locations only shows a blank then I go to "Family" tab and click on the "Mapping" icon. After a few seconds (assuming you are online) the map shows for that family group. Then go to Master Locations and the "Show Map" does work. I'm not sure why this method causes it to wake up but it does work. Perhaps it will give clues to a fix for the programmers.
--- On Sat, 6/11/11, Brian/Support <[email protected]> wrote: > From: Brian/Support <[email protected]> > Subject: Re: [LegacyUG] the mapping feature > To: [email protected] > Date: Saturday, June 11, 2011, 12:05 PM > If you normally start Legacy with the > option to show maps OFF then to > get the map to show you have to turn the option ON then > exit Legacy and > restart it. This is a known problem and a report has been > entered to > have it fixed but until that happens you will have to use > the restart to > get the maps to show. > > By the way, the maps that show have nothing to do with the > Geo Database. > That technology predates the mapping feature in Version 7. > The Version 7 > mapping feature uses the Bing maps online mapping feature > from Microsoft > to display the maps and put pins on locations. > > Brian > Customer Support > Millennia Corporation > [email protected] > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > When replying to this message, please include all previous > correspondence. > Thanks. > > On 11/06/2011 1:32 PM, Rick Merrill wrote: > > I have a different problem with the mapping > feature. When I open any of the windows that should > show a map, I get a blank window where the map used to > be. I made sure the GeoData base is up to date. > And I have run Check& Repair a couple of > times. No change. In the past there was a map, > but that has been a few months ago, since I usually have the > box unchecked that says “Show Map†How do I > get the maps back? > > > > Rick Merrill > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 > 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
