Thanks - the File Maintenance feature fixed the problem. Bob
On Jan 14, 2012, at 9:19 AM, Sherry/Support wrote: > The solution to this error is on the Legacy website at > www.LegacyFamilyTree.com > Help Center > Technical Support > Solutions > by Error Number. > > You can also access it by clicking on the Online Troubleshooting > Support link in the Support section of the Legacy Home tab in Legacy. > > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > > On Sat, Jan 14, 2012 at 6:42 AM, RUNION ROBERT <[email protected]> wrote: >> >> Need some help in how to handle an error. When I am attempting to 'Add A New >> Person' I'm encountering an error which reads: ' ...Error getting next >> deleted RIN. Error 3021: No current record. Would you like to TRY IT AGAIN. >> Responses available YES, NO, QUIT…'. It seems to also affect entering a new >> marriage on occasion. >> >> None of the responses seem to work very well. Clicking on YES continues to >> TRY AGAIN and again and again and again , so it not useable. NO sometimes >> allows me to enter a new person immediately and at other time it will permit >> me to enter a new person after a lengthy search. Quit closes out Legacy >> altogether. >> > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
