She has also sent in a support ticket on this issue and I'm in
correspondence with her about it.

She can't do what she says she's doing. You have to exit out a window
by saving or cancelling before you can add a second event.



Sincerely,
Sherry
Technical Support
Legacy Family Tree



On Mon, Apr 9, 2012 at 10:12 AM, R G Strong-genes
<[email protected]> wrote:
> I believe what he meant was that by you not saving the new person and new
> event before you add another event you are creating the runtime error
> because there is no record because you did not save the first record and
> event. You should save the first event before you create another event. By
> not saving you are expecting the other to be “stored” in the computer memory
> while you add another, etc.
> Russ
>
> From: Marilyn Clark
> Sent: Sunday, April 08, 2012 12:59 PM
> To: [email protected]
> Subject: Re: [LegacyUG] Run-time error 3021
>
> Rich, I don't understand your reply to my message!
>
> Marilyn
>
> (I removed the rest of my original post...for brevity)
>
> ________________________________
> From: RICHARD SCHULTHIES <[email protected]>
> To: [email protected]
> Sent: Sunday, April 8, 2012 1:48 AM
> Subject: Re: [LegacyUG] Run-time error 3021
>
> Why are you confusing the computer? Unless you have a huge mainframe, you
> are asking the computer to 'store' in the ethernet in a way it was not
> created for. What is the purpose?
> Rich in LA CA
>
> From: Marilyn Clark <[email protected]>
> To: [email protected]
> Sent: Saturday, April 7, 2012 12:10 PM
> Subject: [LegacyUG] Run-time error 3021
>
> I sent this problem report to the folks at Legacy today, but thought I'd
> pick the brains of other users here, too. Here's what I have going on:
>
> When adding new child, I show family screen, and R-click in the boxes below
> to add a new son or daughter.
> I add name, dob. and pob.(I don't save yet)
> Then click on "add Event."
> Type "Residence" and complete the fields. (I don't save yet)
> I click "Add Another" event.
> I get as far as typing 'occupation' (or any other event) and when I tab to
> next field, the runtime error occurs.
>
> Runtime error '3021 '
> No current record.
> OK. (Legacy closes by itself - I don't have time to click anything)



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp


Reply via email to