I have about 13.5 gig of scans and photos, most of them are tiff. I do not seem to have a problem with retrieval or operation. Could it be a computer not program problem?
----- Original Message ----- From: "CE WOOD" <[email protected]> To: [email protected] Sent: Saturday, May 26, 2012 2:42:51 PM Subject: RE: [LegacyUG] Any suggestions? Picture Gallery trouble in Master Source picture gallery - family bible TIF's It's highly recommended that you not use TIF files in Legacy; they are too large. Copy your TIF files to JPGs or GIFs for use in Legacy. CE > From: [email protected] > To: [email protected] > Subject: [LegacyUG] Any suggestions? Picture Gallery trouble in Master Source > picture gallery - family bible TIF's > Date: Sat, 26 May 2012 16:14:49 -0400 > > The symptom is that CPU usage remains at 35-45% while on the picture > gallery screen. > > Having trouble with Legacy “picture processing” on the Master Source > for the bible. This includes 13 pictures in the TIF format. Got > the error message 91 when I was trying to close down Legacy. > > To repeat the problem: > 1. Start Legacy Program > 2. Click on View Master List Source… > 3. Select “Bible 1873 …” from the list > 4. Click on Edit > 5. Cick on Multimedia tab > 6. Click on the small picture icon to open the Picture Gallery > > Resulting Symptoms: The picture gallery loads with small pictures, > all 13 of them. The cursor remains an hour glass and the CPU usage is > solid between 35 and 45%. Every 5-10 seconds the cursor flashes back > to normal arrow and then flashes back to hour glass. It will stay > this way for at least an hour before I shut down the application. To > me, it looks like the application is stuck in a programming loop that > includes some disk I/O. It does check for a CLOSE button click and > will eventually close. > > Troubleshooting: Exported to new Legacy file as directed in “91” > troubleshooting to a new Legacy file. Same problem with the new > file. > > All images are TIF. I had some with LZW compression yesterday and > they would not show. I made sure all are set with compression = none. > Each TIF is about 20 MB. > > I have discovered that if I click on picture-gallery-CLOSE, the > gallery closes after a several seconds delay and the CPU usage drops > to zero. The multimedia picture-gallery feature seemed to work fine > yesterday. > > I have been working on this for hours. I have to go out for the > evening to a graduation party for a friends daughter. > > Thanks for any suggestions. > > Bill in Philadelphia Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
