Bobby, Have you taken Sherry's advice and checked whether you Firewall has permission to allow the program to access the internet?
I don't use this program, but the above is the usual reason for your problem. Ron Ferguson http://www.fergys.co.uk/ -----Original Message----- From: Bobby Johnson Sent: Saturday, July 07, 2012 7:16 PM To: [email protected] Subject: RE: [LegacyUG] Legacy Add-on, Map My Family Tree - connecting to the Internet I too, have the problem Mary is seeing and am using Firefox. I switched to IE as the default browser and still had the problem. Yet when I click on Google Maps it opens it up, no problem. MapQuest dose nothing in either browser. This program needs some work! Bobby -----Original Message----- From: KathyB [mailto:[email protected]] Sent: Saturday, July 07, 2012 12:18 PM To: [email protected] Subject: Re: [LegacyUG] Legacy Add-on, Map My Family Tree - connecting to the Internet Don't know if this will help or not, but I had the same problem when I wasn't using Internet Explorer as my primary for the internet. I was using Firefox as primary. I had to temporarily make Internet Explorer primary to download the upgrade, then switch back to Firefox. Kathy I have just installed "Map My Family Tree" and the program asks if I want to update it. Of course I agree, but then get this message. "You need to be connected to the Internet to complete the update process. Please connect to the Internet and click OK." I'm on the Internet - I click OK - but the message keeps repeating, so I'm unable to update. Grateful for any advice on overcoming this. Mary Young Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
