Jenny, is Dropbox installed on the laptop. I had to install Dropbox on both in order to access files from the laptop.
Barb in AZ -----Original Message----- From: JLB Sent: Tuesday, July 24, 2012 12:54 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Dropbox problem It didn't have time to upload and download yet? --- JL Beeken JLog - simple computer technology for genealogists http://www.jgen.ws/jlog/ On 7/24/2012 12:13 PM, Jenny M Benson wrote: > > This isn't strictly speaking on topic, so if anyone can help please do so > via a private e-mail, NOT via the mailing list. > > I have to be away from my computer for a couple of weeks, but have access > to my sister's laptop, so I backed up my Legacy family file to Dropbox, > along with several other folders of genealogy stuff. When I opened > Dropbox on the laptop my family file (zip) wasn't there! I was able to go > > home to-day and try again - and when I opened Dropbox there was my Legacy > family file backup! > > Just to be on the safe side, I backed up the family file again, with a > slightly different name. Once again, opening Dropbox on the laptop the > Legacy file is not there, although another file I copied there to-day is > there. I have even logged in to Dropbox on the web and my Legacy file is > not showing up. > > I shall have severe withdrawal symptoms if I can't access my file and get > on with my research! Can anyone suggest what is going on? > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp