John, see my response to CE's question.... I field the suggestions when they come in.
The only time there's "feedback" on a suggestion is when the suggestion is for something that can already be done in Legacy or we need further clarification. Otherwise, the auto-response is the only confirmation the submitter will receive. There just aren't enough hours in a day to respond to every suggestion and the programmers keep their intentions close to themselves so we can't tell you what they're planning on doing with any of the suggestions forwarded on to them. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Sep 7, 2012 at 8:41 AM, John Zimmerman <[email protected]> wrote: > Brian, > > Perhaps the people who handle suggestions should be responding to such > questions, or perhaps you should consult them rather than simply saying you > don't know & that someone else handles those issues. how else can a > suggestion submitter get any feedback? > > John Zimmerman > Mesa, AZ > > Sent from my iPhone > > On Sep 7, 2012, at 7:22 AM, Gene Adams <[email protected]> wrote: > > I submitted the suggestion again within the past month. > > Gene Adams > > ------------------------------ > *From:* Brian/Support <[email protected]> > *To:* [email protected] > *Sent:* Thursday, September 6, 2012 7:26 PM > *Subject:* Re: [LegacyUG] Location Notes > > I cannot tell you what suggestions have been submitted since I do not > see them when the web site is used. Not all suggestions are accepted and > the people who do process suggestions may well have a backlog that has > not been entered in the tracking system. The suggestion to add pictures > to the location report is recorded in the tracking system. It is dated > 2009 so it has been there a while. > > Brian > Customer Support > Millennia Corporation > [email protected] > http://www.LegacyFamilyTree.com > > On 06/09/2012 21:08, Paula Ryburn wrote: > > Brian, Can you tell us if a suggestion has already been submitted to > allow > > pictures on the Location Report or Location List? Thanks. > > --Paula in Texas > > > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
