The problem with saying that the 'rules are the rules' is that one accepts the status quo forever. Change, positive change, can only come when people lobby for it.
There are situations, such as including screenshots in messages, where a picture is worth a thousand words. This kind of controversy (often flames, not polite reminders) does turn off customers. And, dissatisfied customers usually just leave quietly and don't post about it, but they do pass on negative comments to their friends and acquaintances. Although this list is still very valuable in its current form with its current rules, the internet is increasingly a graphics rich medium, and this list (or some other technical incarnation of it) would be better if some way to include graphics could be found. (By the way, telling is to go the Ancestry Legacy board isn't a solution, by default you are admitting they have a better technology). Paul Gray -----Original Message----- From: Ron Bernier [mailto:[email protected]] Sent: September-17-12 9:31 AM To: [email protected] Subject: Re[2]: [LegacyUG] attachements, plain text Quite simply, because there are those who refuse to follow rules/requests. I will repeat what others have said previously, if a user refuses to adhere to the rules/requests, they should be given one warning. If the user repeats the violation they should be removed from the list for a predetermined amount of time - I.E. - 1st violation 1 month "suspension", 2nd violation 3 month "suspension", 3rd violation permanent removal from the list. Unfortunately, the Millennia folks would never implement such a system because they wouldn't want to upset any of their customers. There are several subscribers to this list who have repeatedly made it clear they do not care what the rules of the list are. They insis that they will send their emails to the list in any format that they want to. Apparently the Millennia feel that it is acceptable for the violators to cause potential undue hardship to those who are on dialup and/or risk sending a hidden virus/malware to other subscribers of the list. Ron Bernier, Woonsocket, RI Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

