Thank you Ron, I will wait for more directions. On Mon, Oct 8, 2012 at 8:33 PM, Ron Ferguson <[email protected]> wrote: > I'm just off to bed now (it's 1:30am here) but I wonder whether you have now > found your 'main file'? My PC is off now so I can offer you little more about > your error 3800 than before. If you look under the Legacy Home tab you will > see on the bottom right on-line technical help, or something like that, > click it and select 'solutions by number' and you will find 3800. > > However, someone from Legacy would be better able than myself to comment on > the message. If the index is messed up then an uninstall - reinstall may be > the only option. Hopefully, Sherry or Brian will jump in - please :-) > Ron Ferguson > http://www.fergys.co.uk/ > GOONS #5307 > > > "MJ SA" <[email protected]> wrote: > >>I have Windows 7 and I can see what is on the thumb drive. I decided >>to rename a family file and work on that one, rechecking everything >>etc. Good thing that I have the smallest Italian/Sicilian family tree >>anyone has ever seen. >> >>But, I still have this problem >> >>Error converting family file. >>Error 3800: 'Temple' is not an index in this table. >>Would you like to TRY IT AGAIN? >> >>I am not a Mormon or member, what is this about? >> >> >> >>On Mon, Oct 8, 2012 at 6:23 PM, Ron Ferguson <[email protected]> >>wrote: >>> I am afraid that I did not pick up the significance of your mention of >>> thumb drive. You can see what's in it. Go to My Computer, click on the >>> Arrow next to 'Computer' and then select the thumb drive. The actual detail >>> may vary depending on your o/s - Win7, Vista or XP, but basically work down >>> your computer tree until you reach the USB drive and open it. >>> >>> Ron Ferguson >>> http://www.fergys.co.uk/ >>> GOONS #5307 >>> >>> >>> "MJ SA" <[email protected]> wrote: >>> >>>>Yes, I did search for fdb, but when I would back up my tree, I would >>>>back it up onto a thumb drive and Windows 7 doesn't give me an option >>>>to search the thumb drives. Thank you for your help, it seems I need >>>>to redo my tree. >>>> >>>>On Mon, Oct 8, 2012 at 4:39 PM, Ron Ferguson <[email protected]> >>>>wrote: >>>>> Firstly, have you searched for the .fdb files as I suggested? Have you >>>>> not got a back-up of your main file? How do the two trees to which you >>>>> refer fit together? >>>>> >>>>> One can merge two trees (.fdb files) but I am reluctant to go into this >>>>> as I am quite uncertain as to what you are intending to do. It may be >>>>> that a re-installation may be needed. >>>>> Ron Ferguson >>>>> http://www.fergys.co.uk/ >>>>> GOONS #5307 >>>>> >>>>> >>>>> "MJ SA" <[email protected]> wrote: >>>>> >>>>>>I am not a Mormon, I don't know why it does this with every tree I try >>>>>>to open. Is there a way I can merge two family trees? So I don't have >>>>>>to retype all the names I need to add to my main family tree, which I >>>>>>still can't find. >>>>>> >>>>>>On Sun, Oct 7, 2012 at 9:09 PM, Ron Ferguson <[email protected]> >>>>>>wrote: >>>>>>> The use of the word "Temple" suggests to me that it is trying to open >>>>>>> one of >>>>>>> the LDS (Mormon) links, which, unless you are a member of the church and >>>>>>> have registered with them through Legacy it cannot do. This may also >>>>>>> account >>>>>>> for the 3800 "Error logging on....." report. >>>>>>> >>>>>>> Your Legacy files have the extension ".fdb", which, provided you have >>>>>>> installed using the Legacy defaults you will find in C:\Legacy\Data - >>>>>>> you do >>>>>>> not seem to have them on your list? I have never come across a >>>>>>> folder/file >>>>>>> named "Legacy Genealogy Software, so I think it must be one which you >>>>>>> have >>>>>>> put there. The zipped folder may be a Legacy back-up, but there is too >>>>>>> little information to tell. The back-ups take the form of "File >>>>>>> Name+date >>>>>>> and time.zip", the file name being that of the .fdb file. This file is >>>>>>> also >>>>>>> found in C:\Legacy\Data. The other files do not concern you, but contain >>>>>>> data which Legacy needs to use your .fdb file. >>>>>>> >>>>>>> You do not say which o/s you are using but you need to search your PC >>>>>>> for >>>>>>> "*.fdb" (no quotes), if you cannot find them as I state above. To open >>>>>>> the >>>>>>> back-up it is necessary to use File>Restore Family File to open the .zip >>>>>>> file. >>>>>>> >>>>>>> Ron Ferguson >>>>>>> http://www.fergys.co.uk/ >>>>>>> >>>>>>> -----Original Message----- >>>>>>> From: MJ SA >>>>>>> Sent: Monday, October 08, 2012 1:30 AM >>>>>>> To: [email protected] >>>>>>> Subject: [LegacyUG] cleaning and finding my family tree >>>>>>> >>>>>>> Hi everyone, >>>>>>> >>>>>>> I know I have 3 family trees and when I close one and it says to back >>>>>>> up file, I do, I don't know where it goes on the computer, but I would >>>>>>> back it up on a thumb drive. I never had a problem until recently. >>>>>>> Now when I open legacy, I am getting this error message: >>>>>>> Error converting family file. >>>>>>> Error 3800: 'Temple' is not an index in this table. >>>>>>> Would you like to TRY IT AGAIN? >>>>>>> >>>>>>> So I did a legacy search to see what I have, this is a list of file >>>>>>> names. >>>>>>> >>>>>>> TC File >>>>>>> Shortcut >>>>>>> RGD File >>>>>>> Legacy Genealogy Software >>>>>>> LWC File >>>>>>> GED File >>>>>>> FG File >>>>>>> Compressed (zipped) Folder >>>>>>> >>>>>>> I am so confused, any help would be greatly appreciated. >>>>>>> >>>>>>> >>>>>>> >>>>> > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >
Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
