I restart my computer on a regular basis, what is happening is "Legacy is not responding" - freezes and then I have to close and restart program. Just went through this 3 times today - have run file maintenance and no issues. Hope something is figured out because with all the data I have to enter, I won't be able to put up with this for long. Don't have an issue with any other program I have been using. Not happy today!
Tessa Keough Guild of One-Name Studies, No. 5089 Legacy Virtual Users' Group One Place Studies - Plate Cove, Newfoundland On Mon, Dec 24, 2012 at 2:28 PM, David Newton <[email protected]> wrote: > > > Have you done any recent updates on your system, for example a new > graphics driver. It might be worth temporarily running Legacy in > compatibility mode, for example Windows XP (SP3) and see if that makes a > difference. > Just a question (I'm not sure if the answer is significant). Does the shut > down occur if you simply split onto the file you are currently working? > Another question does it matter which order you load the files when > splitting? > > David Newton > > > > On 24/12/2012 21:40, Rita Lynn McKale wrote: > > Yes, I have. After it happened I ran file maint. and restarted my > computer. I worked in one family file for a while but when I went to open > the second file the same thing happened. > >  > > Any other thoughts? > >  > > Rita in South Carolina > >  > > From: Sherry/Support [mailto:[email protected]] > Sent: Monday, December 24, 2012 4:34 PM > To: [email protected] > Subject: Re: [LegacyUG] Split View > >  > > Have you restarted your computer lately? That resolves a lot of strange > problems. > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > >  > > On Mon, Dec 24, 2012 at 11:16 AM, Rita Lynn McKale <[email protected]> > wrote: > > Today, as I have been working when I try to open a second family file with > the split view icon, Legacy stops working and then closes. What is causing > this and what do I need to do? > >  > > Rita in South Carolina > > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
