Hi Sherry, Hope you had a wonderful Christmas….
I have done a reinstall of Legacy from the website. My problem remains however it is not how I first thought. It is not the split view that causes Legacy to freeze. It is the particular family file that I was trying to open that causes the freeze. My main file works fine and I can open it again in split view but if I try to open this one particular family file, by itself or in split view, that seems to cause the freeze. What do I need to do? I’m running Windows Vista. Rita in South Carolina From: Sherry/Support [mailto:[email protected]] Sent: Monday, December 24, 2012 8:14 PM To: [email protected] Subject: Re: [LegacyUG] Split View I would suggest doing a quick reinstall of Legacy using the latest build from our website. If that doesn't help, we'll get back to you on Wednesday <g> Merry Christmas everyone! Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Dec 24, 2012 at 5:01 PM, Tessa Keough <[email protected]> wrote: I restart my computer on a regular basis, what is happening is "Legacy is not responding" - freezes and then I have to close and restart program. Just went through this 3 times today - have run file maintenance and no issues. Hope something is figured out because with all the data I have to enter, I won't be able to put up with this for long. Don't have an issue with any other program I have been using. Not happy today! Tessa Keough Guild of One-Name Studies, No. 5089 Legacy Virtual Users' Group One Place Studies - Plate Cove, Newfoundland Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
