It's clean, kat, and me in the room
On 4/13/2013 8:43 PM, Eliz Hanebury wrote: > LOL this is why I love these lists; but may I suggest she might never > have found the problem until it killed her computer if she didn't have > the LegacyUG. > > > > Eliz > > > On Sat, Apr 13, 2013 at 9:14 PM, Brian L. Lightfoot > <[email protected] <mailto:[email protected]>> wrote: > > As others have stated, thank you for giving us the “end of storyâ€. > As the multitude of messages piled up all detailing the method of > doing clean re-installs of Legacy, not only did you follow the > instructions precisely but many other uses that just lurk in the > background probably assimilated some good things to know. > > If your Windows system files were that much corrupted, I’m > surprised that many other programs didn’t cause the same if not > similar errors when they were run. Maybe you would have found out > if all your attentions weren’t focused only on getting Legacy > running. Thanks for letting us know. > > Good luck in all your endeavors. > > Brian in California > > *From:*BK Ford [mailto:[email protected] > <mailto:[email protected]>] > *Sent:* Saturday, April 13, 2013 2:26 PM > *To:* [email protected] > *Subject:* Re: [LegacyUG] Panic!-UPDATE > > Okay, here's the report on the resolution of my Legacy error, for > those who wanted to know the "end of the story." > > After the tech support at Milennia saying there was nothing they > could do, a couple of people on the group helped me with putting > my family file into a format that I could use in FTM (last > resort). Great relief to know there was a way I could access my > data at least. I am very appreciative of one of our group who took > my file and checked it for errors and put it in a GEDCOM format > for FTM. > > Others had great suggestions/tips. No matter what I tried, Legacy > still could not run. I could not count the times I uninstalled > (including files left behind) and reinstalled. (clean reinstall > from the web). Every time, same error. > > One person from the group contacted me personally and virtually > held my hand through several processes. First, a scan revealed > that there was indeed a plethera of problems on my 9-month-old > Dell, seemingly resulting from a corrupted Windows update(s). > Things had been snow-balling and log-jamming since then. Our first > choice was to do a system restore back to a point where all was > working well. Unfortunately, my system gave us no options for a > restore point that went back far enough. So, then, my Good > Samaritan directed me to uninstall all the Windows updates from > 2013, one at a time. After turning off Auto Updates and completing > that process (took me almost all day today), another scan revealed > some remaining corruption. However, for the first time since all > this mess started, my Legacy program is now running. I could not > believe it when it actually did NOT return the error. I'm trying > not to worry too much about the remaining corruption that shows up > during a scan, because everything seems to be working beautifully > right now. Anything else is going to be dumped in the lap of Dell. > (And I did remember to turn back on the Windows updates, and so > I'm all updated with good files now.) > > So, thanks so much for all the wonderful help. And thanks for all > the mentions of sympathy regarding my mother's final days. I have > been making many trips to my sister's home, and will be on the > road again tomorrow. We know she has days at most, maybe only > hours now. She is prepared and is ready to go, though it is always > difficult to say goodbye, of course. > > I can now answer genealogy questions from family members whom I > will see in the next few days. > > Thanks again, all, > > Barbara > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook > (http://www.facebook.com/LegacyFamilyTree) and on our blog > (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > -- > Eliz > Not Today and Not without a Fight > (Anon) > > For all that has been, thanks. > For all that will be, yes. > (Dag Hammarskjold) > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
